Emma Baugher
Louisville
Summary
Dynamic professional with strong organizational skills and a proven track record at Woodhaven Country Club. Successfully optimized team coverage and enhanced customer satisfaction through effective training programs. Maintained composure in high-pressure situations while ensuring compliance with safety standards, contributing to a seamless operational flow and improved member engagement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Pool Manager
Woodhaven Country Club
Louisville, KY
05.2023 - 09.2025
- Assisted in daily pool operations, ensuring compliance with safety and sanitation standards.
- Coordinated staff schedules, optimizing team coverage for peak pool hours.
- Monitored inventory levels of pool supplies, facilitating timely reorders to maintain operations.
- Trained new staff on customer service protocols and pool maintenance procedures.
Assistant Gym Manager
Fitness 19
Louisville, KY
01.2020 - 08.2022
- Oversaw daily gym operations, ensuring smooth functionality and member satisfaction.
- Managed staff schedules, optimizing coverage for peak hours and enhancing service delivery.
- Implemented training programs for new hires, improving team performance and retention rates.
- Developed strategies to increase membership enrollment and community engagement.
Education
Bachelor of Science - Psychology
University of Louisville
Louisville, KY05-2026
High School Diploma -
Assumption High School
Louisville, KY05-2022
Skills
- Strong organizational skills
- Team collaboration skills
- Maintains composure in stressful situations
- Consistent and timely
Certification
CPR certified
Timeline
Assistant Pool Manager
Woodhaven Country Club
05.2023 - 09.2025
Assistant Gym Manager
Fitness 19
01.2020 - 08.2022
Bachelor of Science - Psychology
University of Louisville
High School Diploma -
Assumption High School