Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Brumback

Newport

Summary

Developed strong skills in pharmacology and medication safety protocols within pharmacy environment, seeking to transition into new field. Demonstrated ability to manage high-volume workflows and ensure accuracy in all tasks. Ready to apply these transferable skills to improve operational efficiency and enhance client satisfaction in new role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Home Health Aide

Amazing Grace Homecare
05.2025 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Certified Pharmacy Technician

Kroger
01.2022 - 07.2025
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Collected co-payments or full payments from customers.

Education

High School Diploma -

Newport High School
Newport, KY
05-2020

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Bathing assistance
  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • Insurance billing
  • HIPAA regulations
  • Medication dispensing
  • Filling prescriptions
  • Manual and automated medication dispensing
  • Workflow optimization

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Home Health Aide

Amazing Grace Homecare
05.2025 - Current

Certified Pharmacy Technician

Kroger
01.2022 - 07.2025

High School Diploma -

Newport High School

Similar Profiles

CREATE PROFILE
Emma Brumback