Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Emma Wiley

Catlettsburg

Summary

Highly motivated and detail-oriented individual. Proven ability to manage multiple tasks efficiently and effectively, with a keen eye for detail and a commitment to delivering high-quality results. Excellent communication and interpersonal skills, with a track record of building strong relationships with colleagues. Ready to contribute to a dynamic team and support organizational goals.

Overview

1
1
year of professional experience

Work History

Lifeguard

City of Flatwoods
05.2024 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.

Restaurant Hostess

Smokin' J's Rib and Brewhouse
05.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.

Sales Associate

Willow and Lace Boutique
03.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Lifeguard

City Of Ashland
05.2023 - 09.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Trained new lifeguards on safety procedures and protocol.

Education

Bachelor of Science - Medical Laboratory Science

University of Kentucky
Lexington, KY
05.2028

High School Diploma -

Paul G. Blazer High School
Ashland, KY
05.2024

Skills

  • Strong communicator
  • Lifeguard certification
  • First Aid
  • CPR and AED Training
  • Effective problem-solver
  • Leadership Qualities

Community Service

Mayfield service project

In December of 2021 after the devastating tornado destroyed much of Mayfield, KY.

Organized a supply drive for Mayfield women's soccer team victims and attempted to replace lost, or damaged items. Collected clothing, hygiene products, extension cords, batteries, towels, blankets, and more.

Hillcrest Bruce Mission

Volunteer regularly, complete a wide range of tasks. For example, cleaning, organizing non-perishable food items, sorting clothing donations, and more. Christmas shopping for elders and children who do not have resources available to them.

Ashland Animal Rescue Fund

Member of the Teen Committee.

Volunteer and participate in shelter fundraisers. Serve dinner and help move items during a live auction fundraiser. Direct traffic during a 5k fundraiser and help hand out water and race bags. Organize supply drives and collect donated items.

American Red Cross

Blood Drive worker. Assist Red Cross employees with donor check in. Help donors raise sugar levels and become stable before leaving the facility.

Ashland Youth Service Center

Volunteer and participate in Christmas shopping for children who do not have resources available to them. Assemble Thanksgiving baskets for less fortunate families who do not have traditional meals. NHS Food

Hager Elementary, Ashland, KY

Cookies for Santa- serve refreshments for children and parents at the event. Organize games and decorations and help cleanup after the event.

No Fences

Thanksgiving dinner- served Thanksgiving dinner to adults with intellectual disabilities. Help clean the venue before and after the event.

Cookies with Santa- Served refreshments to adults with intellectual disabilities. Decorate and prepare the venue for the event.

Ronald McDonald House

Participate in multiple supply drives. Collect and organize donations of hygiene items.

Build a Bed

Participate in multiple supply drives. Collect and organize donations of hygiene items like shampoo and conditioner.

United way

Student Director

Attend meetings, and ask local businesses for sponsorships. Organizing a 5k race, proceeds went back into local school districts to help build leadership skills and fund youth service centers. Fundraised over $8,000 for the non-profit organization.

Walk for Alzheimer's

Volunteered at the 5k race for Alzheimer's. Directed traffic, and set up decorations.

Salvation Army 2022

Bellringing and collecting donations for the organization

2023 and 2024 Tri-State Father-Daughter Dance

The dance was unable to take place for 3 years due to Covid-19. By helping decorate, gathering volunteers, taking keepsake photos, and distributing a flower to each young lady, spreading the message to the girls that they are loved and important was accomplished. All proceeds were donated to Two Hearts Pregnancy Center. $2,500 was raised.

Timeline

Lifeguard

City of Flatwoods
05.2024 - Current

Restaurant Hostess

Smokin' J's Rib and Brewhouse
05.2024 - Current

Sales Associate

Willow and Lace Boutique
03.2024 - Current

Lifeguard

City Of Ashland
05.2023 - 09.2023

Bachelor of Science - Medical Laboratory Science

University of Kentucky

High School Diploma -

Paul G. Blazer High School
Emma Wiley