Emmaley Cox
Louisville
Summary
Dynamic 2nd Shift Supervisor at Waffle House, skilled in employee training and quality control. Enhanced customer satisfaction through effective complaint resolution and streamlined operations. Proven ability to manage inventory and ensure OSHA compliance, fostering a safe and productive work environment. Dedicated to staff development and maintaining high standards of food service.
Overview
3
3
years of professional experience
Work History
2nd Shift Supervisor
Waffle House Restaurant
Louisville, KY
06.2025 - Current
- Supervised 2nd shift operations, ensuring compliance with health and safety standards.
- Trained and mentored team members on efficient food preparation techniques.
- Managed inventory levels, coordinating supply orders to optimize kitchen workflow.
- Implemented quality control procedures to enhance food service consistency and customer satisfaction.
- Resolved customer complaints swiftly, maintaining a positive dining experience for patrons.
- Collaborated with management to develop strategies for increasing sales during off-peak periods.
- Achieved smooth shift transitions by establishing clear communication channels between first and second shifts.
Sub-contractors
LG&E and KU
01.2024 - 06.2025
- Developed and implemented subcontractor schedules to improve workflow processes and optimize resource distribution.
- Conducted regular inspections to verify compliance with safety protocols and regulatory standards on job sites.
- Facilitated effective communication among teams by collaborating closely with project managers.
- Oversaw inventory management and procurement activities to uphold accuracy in stock records.
- Assessed project sites to ensure alignment with specifications and timely completion of milestones.
- Coordinated site preparation and cleanup activities, maintaining compliance with safety regulations throughout the project lifecycle.
Production Worker
General Electric Appliances
09.2022 - 01.2024
- Operated machinery to assemble components efficiently and accurately.
- Ensured adherence to safety protocols and quality standards during production processes.
- Collaborated with team members to streamline workflow and enhance productivity.
- Conducted routine maintenance on equipment to prevent downtime and ensure operational efficiency.
Education
High School Diploma -
Elliott County High School
Sandy Hook, KYSkills
- Employee training
- Task delegation
- Staff development
- Workplace diversity
- Dedication to product quality
- Customer support
- Health and safety
- Assembly and production
- Quality inspection
- Manufacturing
- OSHA compliance
Timeline
2nd Shift Supervisor
Waffle House Restaurant
06.2025 - Current
Sub-contractors
LG&E and KU
01.2024 - 06.2025
Production Worker
General Electric Appliances
09.2022 - 01.2024
High School Diploma -
Elliott County High School