Eric Hicks
Oak Grove
Summary
Results-driven professional with hands-on experience in customer service and sales. Demonstrates strong teamwork in physically demanding roles while delivering exceptional support. Leverages organizational and problem-solving skills to enhance operational efficiency and drive results.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Soccer Coach
Calloway County High School
Murray, KY
06.2025 - Current
- Developed training programs to enhance player skills and teamwork effectiveness.
- Coordinated practice schedules, ensuring efficient use of time and resources for team development.
- Analyzed game performance to identify areas for improvement and implement strategic changes.
- Mentored assistant coaches, fostering a collaborative coaching environment and improving team dynamics.
Member Sales Representative
Planet Fitness
Paducah, KY
04.2023 - 11.2025
- - Ensured cleanliness of gym facilities, enhancing member experience and satisfaction.
- - Assisted front desk operations, facilitating membership sales and product purchases.
- - Moved gym equipment to maintain clean floors and promote a sanitary environment.
- Engaged prospective members through personalized consultations, highlighting facility features and membership benefits.
- Facilitated membership sign-ups and renewals, ensuring accurate data entry into CRM system.
Dock Hand
Kentucky Dam Marina
Calvert City, KY
05.2020 - 09.2022
- - Guided boats in and out of docks, ensuring safe navigation and providing fueling services to support operational efficiency.
- - Assisted with front desk operations, addressing customer inquiries to enhance visitor experience.
- - Executed lawn care tasks efficiently and handled heavy mechanical equipment for boat maintenance.
Labor and Delivery Assistant
Rose Garden Florist
Paducah, KY
01.2022 - 08.2022
- - Delivered floral arrangements, enhancing customer satisfaction through attention to quality.
- - Loaded and organized 15–20 heavy floral decorations in delivery van, ensuring timely delivery.
- - Assisted with daily in-store operations to enhance customer experience. and assisted customers at the front desk.
Education
Bachelor's - Business Administration and Management
University of Kentucky
Lexington, KY12-2026
Associate of Arts - Marketing
BCTC (KCTCS)
Lexington, KY12-2027
No Degree - Business Administration
Transylvania University
Lexington, KY05-2024
High School Diploma -
Marshall County High School
Benton, KY05-2021
Skills
- Coaching meetings
- Athletic Training (2 years)
- Player Recruitment
- Game Strategy
- Time Management
- Safety awareness
- Labor & Delivery (3 years)
- Lawn Care (2 years)
- Program management
- Parent Engagement
- Customer Service
- Team Development
- Fitness Coaching
Accomplishments
Decorated athlete at Transylvania University, recognized with Conference Player of the Year and Newcomer of the Year awards. Actively participated in the university's team leadership program while maintaining academic excellence as a Dean's List honoree. Served as an engaged member of several student organizations and the Kappa Alpha fraternity, demonstrating a strong commitment to campus life and community involvement.
Accomplishment Highlights:
* Awarded Conference Player of the Year and Newcomer of the Year for outstanding athletic performance.
* Selected for the elite team leadership program, contributing to the development and success of the squad.
* Achieved consistent academic recognition on the Dean's List during freshman year.
* Developed strong interpersonal and organizational skills through active membership in multiple university clubs.
* Contributed to campus culture and social responsibility through involvement with the Kappa Alpha fraternity.
Certification
- First Aid Certification
- CPR Certification
- Valid Driver's License
About Me
I am a Motivated and goal-oriented Business Administration student currently enrolled at the University of Kentucky, expected to graduate in May 2026. Transferred from Transylvania University to BCTC (KCTCS) due to financial issues, and only after a successful athletic career at Transylvania University, where I balanced academics with athletics and leadership roles. Earned All-Conference honors and multiple team awards, including Defensive MVP and Newcomer of the Year, as a member of the men's varsity soccer team. Actively involved in Kappa Alpha fraternity, organizing philanthropy events, and serving on the Diversity Council. Brings a strong foundation in teamwork, leadership, time management, and community engagement.
Timeline
Soccer Coach
Calloway County High School
06.2025 - Current
Member Sales Representative
Planet Fitness
04.2023 - 11.2025
Labor and Delivery Assistant
Rose Garden Florist
01.2022 - 08.2022
Dock Hand
Kentucky Dam Marina
05.2020 - 09.2022
Bachelor's - Business Administration and Management
University of Kentucky
Associate of Arts - Marketing
BCTC (KCTCS)
No Degree - Business Administration
Transylvania University
High School Diploma -
Marshall County High School