Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Eric Hunter

Hagerhill,KY

Summary

Experienced associate with a proven track record of streamlining processes and enhancing customer satisfaction in retail and service environments. Adept at fostering teamwork, managing projects efficiently, and driving innovation to achieve excellence. Strong leader with a background in guiding teams, managing complex projects, and achieving strategic objectives while ensuring high standards and aligning efforts with organizational goals. Seeking a full-time role that presents professional challenges and allows for the utilization of interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
5
years of professional experience

Work History

Branch Warehouse

United Refrigeration
12.2024 - 06.2026
  • Self-motivated, with a strong sense of personal responsibility.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Learned and adapted quickly to new technology and software applications.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Skilled at working independently and collaboratively in a team environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Excellent communication skills, both verbal and written.
  • Delivered services to customer locations within specific timeframes.
  • Worked well in a team setting, providing support and guidance.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Digital Associate

Walmart
06.2023 - 07.2024
  • Efficiently picked and loaded customer orders, enhancing curbside pickup experience.
  • Streamlined processes to reduce wait times and boost customer satisfaction.
  • Spearheaded innovative projects, driving substantial improvements in team efficiency and productivity while fostering a collaborative work environment.
  • Monitored key performance indicators to ascertain product success metrics.

Crew Trainer

McDonald's
04.2019 - 06.2023
  • Exceptionally bagged customer groceries while also making sure the store was presentable and buggies were stocked.
  • Maintained accurate orders and timely delivery, contributing to high customer satisfaction and repeat visits.
  • Maintained current knowledge of all team position requirements.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Taught new team members correct procedures for all areas of operations.
  • Documented training and progress on database to enable tracking history and maintain accurate records.

Server

Bob Evan's
12.2021 - 03.2022
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Courtesy Clerk

Food City
05.2020 - 08.2020
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Collected more than 35 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Handled shelf restocks and merchandised front lane areas to drive sales.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Implemented and developed customer service training processes.

Education

Diploma - AG Mechanics

Johnson Central High School
Paintsville, Ky
05.2023

Skills

  • Problem Solving
  • Critical Thinking
  • Leadership
  • Time Management
  • Communication
  • Teamwork
  • Project Management
  • Dependable and responsible
  • Organization
  • Organizational skills
  • Calm under pressure
  • Friendly, positive attitude

Personal Information

Age: 20

Timeline

Branch Warehouse

United Refrigeration
12.2024 - 06.2026

Digital Associate

Walmart
06.2023 - 07.2024

Server

Bob Evan's
12.2021 - 03.2022

Courtesy Clerk

Food City
05.2020 - 08.2020

Crew Trainer

McDonald's
04.2019 - 06.2023

Diploma - AG Mechanics

Johnson Central High School

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Eric Hunter