Eric Rodriguez
Coldiron
Summary
Human Services professional with strong background in providing support and resources to individuals and communities. Skilled in crisis intervention, case management, and service coordination. Known for effective collaboration within teams and adaptability to changing needs. Brings empathy, strong communication skills, and results-driven approach to improving client outcomes.
Overview
20
20
years of professional experience
Work History
Night Shift Team Lead
Walmart
07.2005 - Current
- Supervised store operations and ensured compliance with company policies and safety standards.
- Trained and mentored team members to improve performance and customer service skills.
- Collaborated with management to implement efficient workflows and optimize inventory management.
- Analyzed sales data to identify trends, enhancing product placement and driving revenue growth.
Education
Master of Science - Counseling
University of The Cumberlands
Williamsburg, Kentucky12-2027
Bachelor of Science - Human Services
University of The Cumberlands
Williamsburg, Kentucky, KY10-2025
Skills
- Individual counseling techniques
- Involvement with children
- Active listening & Empathy
- Case management support
Timeline
Night Shift Team Lead
Walmart
07.2005 - Current
Master of Science - Counseling
University of The Cumberlands
Bachelor of Science - Human Services
University of The Cumberlands