Erica Harris
Paducah
Summary
Resourceful Table Games Dealer known for high productivity and efficient task completion. Skilled in game management, customer interaction, and conflict resolution. Excel in communication, teamwork, and adaptability, ensuring seamless game flow and positive guest experiences. Committed to maintaining integrity and professionalism in fast-paced casino environments.
Overview
8
8
years of professional experience
Work History
Table Games Dealer
Harrah's Casino
Metropolis
04.2025 - Current
- Monitored player behavior to maintain a safe and enjoyable gaming environment.
- Dealt cards for various table games, ensuring game rules were followed.
- Engaged with players to create a friendly and inviting atmosphere at the tables.
- Assisted in training new dealers on game procedures and customer service skills.
- Maintained a positive attitude and professional demeanor during shifts.
- Adhered to established policies and procedures while dealing at tables.
Legal Assistant
McMurry& Livingston, PLLC
Paducah
08.2024 - 04.2025
- Drafted legal documents and correspondence for client cases.
- Organized case files and maintained document management systems.
- Assisted attorneys in trial preparation and research activities.
- Managed attorney calendars and coordinated appointments effectively.
- Maintained client confidentiality in all matters.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Filed clients' legal documents in relevant courts for processing.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
Customer Service Representative
Aaa Stow-a-way Storage
Paducah
12.2017 - 08.2024
- Assisted customers with storage unit selections and reservations.
- Managed customer inquiries via phone and in-person interactions.
- Processed rental agreements and payment transactions efficiently.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Education
Pope County High School
Golconda, ILSkills
- Customer engagement
- Dealer training
- Policy adherence
- Document management
Timeline
Table Games Dealer
Harrah's Casino
04.2025 - Current
Legal Assistant
McMurry& Livingston, PLLC
08.2024 - 04.2025
Customer Service Representative
Aaa Stow-a-way Storage
12.2017 - 08.2024
Pope County High School