Erika Conolly

Assumed additional responsibilities to further support team objectives and enhance operational effectiveness.

Served as a senior escalation point for a team of four within the Investment Funds department, resolving complex, non-routine issues and high-level technical requests.
Ensured operational continuity by managing cross-functional workloads and providing comprehensive coverage during team absences.
Partnered with the Billing Manager to produce complex monthly financial reports, improving the accuracy and transparency of department metrics.
Streamlined the monthly reporting process in collaboration with the Billing Manager to support data-driven decision-making.
Orchestrated team-wide communication to ensure all deliverables aligned with departmental deadlines and quality standards.

Generated monthly prebills by editing narratives, transferring costs, and applying attorney adjustments.
Collaborated with attorneys and partners to verify the accuracy of billing changes.
Created draft bills based on instructions from billing attorneys, implementing necessary corrections.
Prepared final bills after attorney approval, determining delivery method as e-billed or mailed.
Submitted e-bills to e-billing team for client portal processing.
Ensured compliance of bills with client-specific billing arrangements.
Assisted senior GAA with WIP reviews and various billing-related tasks.
Developed skills for billing coordinator responsibilities, including matter credit maintenance and client refunds.

Managed accounts payable and receivable processes, ensuring timely payments and accurate financial tracking.

Assisted in preparation of financial statements and reconciliations, contributing to accurate financial reporting.

Coordinated interdepartmental communication for financial reporting, streamlining information flow and enhancing collaboration.

Entered invoice batches three times monthly, ensuring timely processing and reducing month-end pressure.

Maintained weekly vendor communications, fostering strong relationships and facilitating effective cash flow management.

Prepared local and foreign pay runs twice monthly to ensure timely payments.

Processed utility bills and entered data into the system by the 20th each month, ensuring timely payments.

Reconciled statements from top 15 suppliers by the 20th day monthly for accuracy.

Sent reminders weekly to departments for purchase orders and invoice submissions, enhancing cash management.

Compiled month-end schedules, reconciling payables sub ledger with general ledger for accuracy.

Managed credit card statements by reconciling against receipts and preparing monthly reports.

Attracted potential customers through effective responses to product inquiries and suggestions.

Established customer accounts by accurately recording account information.

Maintained comprehensive customer records by routinely updating account details.

Resolved product or service issues by analyzing complaints, identifying root causes, and implementing effective solutions.

Collected payments from customers and allocated funds to appropriate accounts.

Balanced cash and inventory at day's end to ensure accuracy.

Completed daily cash reconciliations and managed multiple currency bank deposits.