Erika Mobley
Earlington,KY
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
2
2
years of professional experience
Work History
EKG Technician
Baptist Health Deaconess
01.2024 - Current
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
- Educated patients on testing and preparation steps prior to procedure.
- Assisted in the identification of abnormal heart conditions by recognizing irregularities in patient's heart rhythms during EKG readings.
- Boosted patient satisfaction through effective communication and empathy during EKG procedures.
- Maintained a clean working environment following infection prevention protocols reducing risks associated with cross contamination.
Medical Assistant
Baptist Health Deaconess
09.2022 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
CNA
Gale Healthcare
2021 - 2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported needs of 12+ residents under long-term care.
Education
Associate of Science - Nursing
Madisonville Community College
Madisonville, KY12.2024
Associate of Applied Science - Criminal Justice
Kaplan University
Davenport, IA05.2015
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Direct Patient Care
- Clinical Documentation
- Patient Education
- Compassionate Care
- Home Health Care
- Taking vitals
- Patient care planning
- Relationship Building
- Professional Bedside Manner
- Complex Problem-Solving
- EMR Systems
- Personal care needs
- Long-Term Care
- Emotional Intelligence
- Chart updating
Timeline
EKG Technician
Baptist Health Deaconess
01.2024 - Current
Medical Assistant
Baptist Health Deaconess
09.2022 - 09.2023
CNA
Gale Healthcare
2021 - 2022
Associate of Science - Nursing
Madisonville Community College
Associate of Applied Science - Criminal Justice
Kaplan University
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