Erin Hutchins
New Haven
Summary
Seasoned Patient and Insurance Coordinator with solid background in managing patient appointments, insurance claims, verifying benefits eligibility and coordinating patient billing. Strong skills in liaising between patients, healthcare providers and insurance companies to ensure smooth functioning of operations. Noteworthy for problem-solving capabilities, organizational aptitude and ability to streamline processes for efficiency.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Patient and Insurance Coordinator
Shrewsbury, Claywell, & Oliver Dentistry
Bardstown
08.2023 - Current
- Answer phones
- Schedule patient appointments
- Coordinated insurance verification for patient appointments and treatments.
- Managed patient insurance claims and follow-up communications.
- Processed pre-authorizations
- Obtained maximum reimbursement by following up on unpaid claims and reviewing monthly aging reports.
- Efficiently managed collections and receivables, referrals process and billing to meet revenue goals.
- Post all insurance payments and reconcile all EOBs
Bookkeeper and Tax Professional
Liberty Tax Service
Bardstown
08.2022 - 08.2023
- Managed client bookkeeping records using QuickBooks and Excel software.
- Processed payroll and ensured accurate employee compensation management.
- Reconciled bank statements to maintain financial accuracy and integrity.
- Assisted clients with tax preparation and filing processes during tax season.
- Trained new staff on bookkeeping practices and software usage efficiently.
- Processed accounts payable and receivable transactions.
- Conducted monthly bank reconciliations.
Accounts Payable Manager
5K Logistics
10.2019 - 09.2022
- Managed vendor relationships to ensure timely invoice processing and payments.
- Oversaw daily accounts payable operations, ensuring compliance with company policies.
- Reviewed and approved invoices for accuracy and proper documentation before processing.
- Coordinated month-end closing activities related to accounts payable transactions.
- Maintained accurate records of invoices, purchase orders, and other financial documents.
- Reconciled monthly statements from vendors and suppliers.
- Researched discrepancies between invoice amounts, purchase orders, receiving reports.
- Responsible for posting all incoming payments and billing/collecting all outstanding invoices
Insurance Coordinator
Shrewsbury, Claywell, & Oliver Dentistry
Bardstown
02.2009 - 10.2019
- Same as listed above
Education
Associate of Applied Science - Accounting
St. Catherine College
Springfield, KY 01.2002 - 05.2004
Skills
- Patient communications
- Multi-tasking
- Billing reconciliation
- Client relationship management
- Insurance verification
- Claims management
- Pre-authorization processing
- Revenue cycle management
References
References available upon request.
Timeline
Patient and Insurance Coordinator
Shrewsbury, Claywell, & Oliver Dentistry
08.2023 - Current
Bookkeeper and Tax Professional
Liberty Tax Service
08.2022 - 08.2023
Accounts Payable Manager
5K Logistics
10.2019 - 09.2022
Insurance Coordinator
Shrewsbury, Claywell, & Oliver Dentistry
02.2009 - 10.2019
Associate of Applied Science - Accounting
St. Catherine College
01.2002 - 05.2004