Erin Ramsdell
Ashland
Summary
Service-oriented volunteer and professional with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Proven ability to resolve conflicts and enhance community engagement through effective communication and problem-solving skills. Committed to maintaining a positive environment while managing donations, inventory, and ensuring customer satisfaction. Flexible and adaptable to diverse work settings and schedules.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Volunteer
Safe Harbor of Northeast Kentucky
Ashland
03.2025 - Current
- Organized and maintained a clean, safe environment for residents and staff.
- Collaborated with team members to plan and execute daily community events effectively.
- Engaged with residents through activities to promote social interaction and wellness.
- Participated in training sessions to learn about available resources and services offered.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with other volunteers to create a positive work environment.
- Attended weekly meetings to discuss progress and future initiatives.
Housekeeper
Various organizations
Ashland
2022 - 2025
- Communicated effectively with staff to address cleaning requests and special needs.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Used cleaning chemicals following proper guidelines.
- Maintained and organized cleaning supplies stock.
- Followed safety procedures when handling hazardous materials.
Customer Service Representative and Cook
King's Diner
Ashland
2020 - 2022
- Assisted customers with menu selection and special requests.
- Maintained cleanliness and organization of dining area and workstation.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Handled cash transactions and processed payments efficiently.
Education
GED -
Ashland Community And Technical College
Ashland, KYSkills
- Customer service
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Cash handling
- Donation management
- Community service
- Positive attitude
- Telephone etiquette
- Computer skills
- Flexible schedule
Certification
- Kentucky Food Handlers Permit
References
References available upon request.
Timeline
Volunteer
Safe Harbor of Northeast Kentucky
03.2025 - Current
Housekeeper
Various organizations
2022 - 2025
Customer Service Representative and Cook
King's Diner
2020 - 2022
GED -
Ashland Community And Technical College