Erin Shainfeld
Lexington
Summary
High-energy professional offering 10 years of experience in hospitality and fast-paced environments. Talented in coordinating operations to efficiently meet both guest and business operations. Service and team-oriented and responsive with expertise and adaptability to handle any need.
Overview
11
11
years of professional experience
Work History
Warehouse Trainer/Pit Operator
Amazon Lex 2
09.2019 - 02.2026
- Trained team on hazmat item removal and proper disposal of ion and lithium batteries.
- Operated forklifts and other pit equipment with expertise in a warehouse setting.
- Supervised team members to achieve daily objectives and enhance overall performance.
- Conduct truck audits to ensure trailers are safe and efficient at the dock.
- Processed customer returns to maintain steady returns workflow.
Unifi Ramp Agent (Part Time)
Bluegrass Airport
06.2026 - Current
- Demonstrated expertise in security protocols mandated by SIDA federal regulations.
- Learned safe handling procedures for dangerous goods in aviation to maintain compliance and safety standards.
- Executed proper ramp conduct and cleaning protocols to uphold high customer satisfaction and operational hygiene.
Security Screener (Part Time)
Elite Team Logistics
03.2023 - Current
- Read identification verification of all passengers and communicated changes to Ground Security Coordinator.
- Handled and communicated sensitive information securely, ensuring confidentiality.
- Projected positive image and responded to inquiries from clients, staff, and public courteously.
Service Desk Coordinator
Paul Mitchell the School Lexington
04.2018 - 07.2019
- Coordinated appointment scheduling for clients, vendors, and public guests, ensuring timely and efficient service.
- Tracked transactions and purchases while overseeing cash drawer operations, ensuring accurate financial management.
- Managed building access, securing entry and exit for staff and visitors to maintain safety and compliance.
Shift Leader
Orange Leaf
02.2018 - 06.2018
- Trained and supervised team members to enhance performance and achieve daily objectives.
- Set up, adjusted, and maintained machines to ensure optimal production performance and consistently meet daily targets.
- Verify employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
- Conducted weekly inventory and resolved discrepancies to maintain system accuracy.
Crew Member
Culvers Lexington
01.2016 - 08.2017
- Executed food preparation, managed money handling, and maintained cleaning protocols to ensure high standards.
- Monitored business levels and adjusted team positions to align with customer demand for effective service delivery.
- Resolved escalated customer complaints to achieve satisfactory outcomes and enhance customer loyalty.
Education
High School Diploma -
Lafayette Senior High School
Lexington, KY05-2016
Skills
- Logistics coordination
- Inventory management
- Training development
- Problem solving
- Safety compliance
- Customer service
- Warehouse management
- Process optimization
- Workflow efficiency
- Operational planning
Timeline
Unifi Ramp Agent (Part Time)
Bluegrass Airport
06.2026 - Current
Security Screener (Part Time)
Elite Team Logistics
03.2023 - Current
Warehouse Trainer/Pit Operator
Amazon Lex 2
09.2019 - 02.2026
Service Desk Coordinator
Paul Mitchell the School Lexington
04.2018 - 07.2019
Shift Leader
Orange Leaf
02.2018 - 06.2018
Crew Member
Culvers Lexington
01.2016 - 08.2017
High School Diploma -
Lafayette Senior High School