Eros Cruz
La Grange
Summary
Resourceful Shop Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, staff training, and customer service that ensure operational excellence. Excel in leadership, problem-solving, and communication, leveraging these soft skills to drive team performance and enhance customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shop Manager
SMM Truck Repair Corp
Louisville
08.2025 - Current
- I started off as a diesel mechanic and slowly worked my way up to shop manager
- I have experience doing
- Alternator replacements
- Water pump replacements
- Starter replacements
- Dropping transmissions to replace clutch & flywheel (international only)
- Diagnosing leaks
- Diagnosing electrical failures
- Brake jobs (Disc & Drum)
- Air bag replacement
- I also have managerial experience, talking and listening to customers, making invoices, ordering parts, talking with team members about work ethic and helping them be better and more successful, I'm always open to learn and do more.
Valvoline Technician
Valvoline Instant Oil Change
La Grange
08.2024 - 02.2025
- As a Valvoline Certified Technician I perform
- Oil changes
- 18 point visual inspection
- Tire rotations
- Differential flush
- Transfer case flush
- Transmission flush
- Diesel fuel filters
- Radiator flush
- Battery replacement
- Fuel system cleanse
- Engine air filter
- Cabin air filter
- Vehicle light replacement
- Wiper replacement
- Explaining to the customer our services
- I also help maintain the shop, make sure the shop is clean and up to code before we open, take inventory, help close and open the shop, count money, help train and manage new hires.
Material Handler
RYDER INTERGRADED LOGISTICS
Buckner
08.2023 - 07.2024
- I was a material handler at Ryder, I would operate an electric pallet jack and move products onto a pallet and move them into a truck
Education
Wheeled vehicle mechanic - Trade school
Ordnance corps
Fort Lee, VAHigh school diploma -
Oldham County High School
Buckner, KYSkills
- Electrical troubleshooting
- Customer service
- Tire Service
- Communication skills
- Basic math
- Electrical systems
- Automotive repair
- Working as an automotive technician
- Automotive service
- Vehicle maintenance
- Microsoft Excel
- Marketing
- Customer relationship management
- Pallet Jack
- GM vehicles
- Time management
- Power tools
- Vehicle inspections
- Merchandising
- Accounting software
- Working in the automotive repair industry
- Typing
- Materials Handling
- Diesel mechanics
- Relationship management
- Manufacturing
- Microsoft Office
- Sales
- Electrical wiring
- Hand tools
- Transmissions
- Organizational skills
- Mechanic experience
- Computer skills
- Mechanical Knowledge
- Shipping & Receiving
- Oil Change
- Heavy lifting
- Phone etiquette
- Service technician experience
- Telemarketing
- Driving
- Automotive diagnostics
- Vehicle inspection
- Team management
- Electrical diagnostics
- Parts ordering
- Safety compliance
- Policy enforcement
Certification
- EPA 609 Certification, Present
- Driver's License, Present
Additional Information
Authorized to work in the US for any employer
Languages
- Spanish
- English, Bilingual
- Spanish, Bilingual
Timeline
Shop Manager
SMM Truck Repair Corp
08.2025 - Current
Valvoline Technician
Valvoline Instant Oil Change
08.2024 - 02.2025
Material Handler
RYDER INTERGRADED LOGISTICS
08.2023 - 07.2024
Wheeled vehicle mechanic - Trade school
Ordnance corps
High school diploma -
Oldham County High School