Essence Collins
Lexington
Summary
Dedicated and safety-focused transportation and waste management professional with experience supervising operations, coordinating staff, ensuring regulatory compliance, and delivering exceptional public service. Proven ability to lead teams, resolve customer concerns, manage daily operations, and maintain safe, efficient work environments. Seeking to leverage leadership and operational experience in a Refuse and Recycle Collection Supervisor role.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Refuse and Recycle Collector
LFUCG – Division of Waste Management
Lexington, KY
05.2025 - Current
- Executed refuse and recycling collection duties, ensuring compliance with established safety procedures.
- Collected, transported, and disposed of solid waste and recyclable materials, maintaining efficiency and safety standards.
- Inspect equipment and vehicles before and after shifts to ensure safe operation.
- Maintain a clean, safe, and organized work environment.
- Collaborated with team members to achieve daily collection goals, delivering dependable service to the community.
- Promote safe work practices and environmental stewardship.
Transportation Supervisor
Lextran
Lexington, KY
01.2025 - 01.2026
- Supervised daily transit operations, enhancing safety and reliability of service delivery.
- Utilized dispatching and route management software to monitor service and coordinate operators, effectively addressing service disruptions.
- Coordinated dispatch operations with supervisors to ensure efficient community transit service.
- Led and supported bus operators in resolving customer concerns, fostering a positive transit experience.
- Provided leadership and support to bus operators while addressing customer concerns.
- Maintained a safe environment at transit centers and bus stops.
- Successfully de-escalated customer and public disturbances while maintaining professionalism.
- Prepared and managed operator schedules in compliance with FMCSA regulations.
Bus Operator
Lextran
Lexington, KY
04.2022 - 01.2024
- Transported passengers safely while prioritizing exceptional customer service.
- Consistently followed all safety policies, procedures, and traffic regulations.
- Assisted passengers with safe boarding, riding, and exiting to ensure a smooth travel experience.
- Displayed friendly, courteous, and professional demeanor to enhance passenger interactions.
- Achieved one year of safe driving performance.
Education
Certificate - Business Operations
College of Technical Education
Lexington, KY09-2024
High School Diploma -
Paul Laurence Dunbar High School
Lexington, KY05-2013
Skills
- Team Leadership & Supervision
- Safety & Regulatory Compliance
- Public safety
- Routeware Software
- Avail Software
- Fleet Operations Coordination
- Dispatch operations
- Workforce scheduling
- Conflict resolution
- Problem Solving
- Communication & Interpersonal Skills
- Microsoft Office & Excel
- CDL Class B Licensed
Certification
- Commercial Driver's License (CDL), Class B
- Leadership Launchpad Program – Completed leadership development focused on communication, team leadership, problem-solving, and professional growth.
PROFESSIONAL STRENGTHS
- - Strong leadership and decision-making abilities
- - Commitment to workplace safety
- - Excellent communication skills
- - Ability to work effectively under pressure
- - Skilled in coordinating operations and managing multiple priorities
- Dedicated to serving the community with professionalism and integrity
Timeline
Refuse and Recycle Collector
LFUCG – Division of Waste Management
05.2025 - Current
Transportation Supervisor
Lextran
01.2025 - 01.2026
Bus Operator
Lextran
04.2022 - 01.2024
Certificate - Business Operations
College of Technical Education
High School Diploma -
Paul Laurence Dunbar High School