Ethan Alford
Bowling Green
Summary
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative
Advanced Auto Parts
Bowling Green, KY
08.2025 - Current
- Developed strong customer relationships to enhance client retention and satisfaction.
- Implemented effective sales strategies to drive product promotions and increase market share.
- Trained and mentored new sales staff on company policies and product knowledge.
- Analyzed customer feedback to identify trends and improve service delivery.
Manager
Firehouse Pizza
Bowling Green, KY
02.2024 - 08.2025
- Led team in daily operations, ensuring high-quality service and customer satisfaction.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Implemented training programs for staff, enhancing skills and performance consistency.
- Developed promotional strategies to increase sales and attract new customers.
Crew Trainer
McDonald's
Bowling Green, KY
08.2024 - 02.2025
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Crew Member
Cookout
Bowling Green, KY
01.2024 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Team Member
Priceless IGA
Bowling Green, KY
01.2023 - 12.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
Team Member
Sonics Drive In
Bowling Green, KY
09.2020 - 01.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
Associate of Applied Science - Automotive Technology And General Education
Southcentral Kentucky Community And Technical College
Bowling Green, KY05-2026
High School Diploma - undefined
Warren East High School
Bowling Green, KY05-2024
Skills
- Customer service
- Teamwork and collaboration
- Positive attitude
- Employee training
- Workplace safety
- Organizing work stations
- Area and facility cleaning
- Initiative and Self-motivation
- Cleaning and sanitation
- Heavy lifting
- Interpersonal communication skills
- Product and service knowledge
Accomplishments
- Achieved employee of the month at sonic by providing professional customer service and coordinating consistently with my team with accuracy and efficiency.
- i have gone above and beyond getting multiple promotions and raises by providing excellent customer service and results at my last two jobs.
Certification
CPR
Languages
Spanish
Elementary
English
Native or Bilingual
Timeline
Sales Representative
Advanced Auto Parts
08.2025 - Current
Crew Trainer
McDonald's
08.2024 - 02.2025
Manager
Firehouse Pizza
02.2024 - 08.2025
Crew Member
Cookout
01.2024 - 08.2024
Team Member
Priceless IGA
01.2023 - 12.2023
Team Member
Sonics Drive In
09.2020 - 01.2023
High School Diploma - undefined
Warren East High School
Associate of Applied Science - Automotive Technology And General Education
Southcentral Kentucky Community And Technical College