Summary
Overview
Work History
Education
Skills
Timeline
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Eva  Higdon

Eva Higdon

Lexington

Summary

Dynamic professional with extensive experience in customer engagement and sales. Skilled in teamwork, time management, and delivering personalized service, consistently enhancing customer satisfaction and loyalty through effective communication and efficient problem-solving.

Overview

6
6
years of professional experience

Work History

Sales Associate and Buyer

Preservation Station Boutique
Owensboro, KY
01.2020 - Current

Working in a boutique helped me build strong communication and customer service skills by assisting a wide range of customers and creating a personalized shopping experience. I also gained experience in selecting merchandise based on customer preferences and current trends, and learned how to tailor sales approaches to meet the needs of a specific clientele. Additionally, I developed accuracy and responsibility in handling cash and managing daily transactions.

  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.

CNA

Willows at Fritz Farm
Lexington, KY
10.2025 - 02.2026
  • Assisted residents with daily living activities, ensuring comfort and dignity in care.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Collaborated with multidisciplinary teams to develop individualized care plans for residents.
  • Implemented infection control procedures, maintaining a clean and safe environment for residents.
  • Developed strong relationships with residents, enhancing their overall well-being and satisfaction.

Server

Cracker Barrell
Owensboro, KY
04.2025 - 08.2025
  • Provided exceptional customer service, ensuring satisfaction and repeat business.
  • Managed multiple tables efficiently during peak hours, enhancing overall dining experience.
  • Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
  • Trained new servers on menu items, service protocols, and company policies to maintain consistency.
  • Implemented strategies for upselling daily specials and drinks, increasing overall sales performance.

Server

Country Club
Owensboro, KY
04.2024 - 08.2024
  • Resolved customer complaints swiftly, maintaining positive relationships and enhancing brand loyalty.
  • Streamlined order processing system, reducing errors and improving service speed during busy shifts.
  • Conducted regular inventory checks to ensure adequate stock levels and minimize waste in operations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server and Cook

Diamond Lake Campgrounds
Owensboro, KY
05.2021 - 08.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

Associate of Science - Nursing

Bluegrass Technical And Community College
Lexington, KY
12-2027

High School Diploma -

Owensboro Catholic High School
Owensboro, KY
05-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Relationship building
  • Store opening and closing
  • Product sales
  • Sales expertise
  • Sales strategies

Timeline

CNA

Willows at Fritz Farm
10.2025 - 02.2026

Server

Cracker Barrell
04.2025 - 08.2025

Server

Country Club
04.2024 - 08.2024

Server and Cook

Diamond Lake Campgrounds
05.2021 - 08.2022

Sales Associate and Buyer

Preservation Station Boutique
01.2020 - Current

Associate of Science - Nursing

Bluegrass Technical And Community College

High School Diploma -

Owensboro Catholic High School
Eva Higdon