Evan Baker
Bowling Green
Summary
Dynamic professional with a proven track record in customer service and technical support, demonstrated at Lost River Cave and WKU Downing Student Union. Skilled in C#, Python, and Java, with exceptional communication abilities. Excelled in leadership roles, enhancing customer experiences and streamlining operations. Proficient in organizational tasks and adept at problem-solving.
Overview
7
7
years of professional experience
Work History
Boat Tour Guide
Lost River Cave
Bowling Green
2024.06 - Current
- Operated a tour boat through a cave and presented hourly interpretive tours to groups of 40 or more.
- Presented educational programs to schools, and other groups.
- Worked in the Visitor Center handling reservations, running the gift shop cash register, restocking inventory, and assisting visitors in our gift shop while constantly exhibiting a guest service attitude.
- Assisted with special events.
Hotel Front Desk
Best Western Ashbury Inn
LaGrange
2022.05 - 2024.01
- Checked guests in and out
- Kept computer log of guest information
Audio Visual Technician
WKU Downing Student Union
Bowling Green
2022.01 - 2022.12
- Provided first level A/V technical support via phone to faculty, staff, students, and non-WKU clients.
Team Leader
Sauerbeck Family Drive-In
LaGrange
2018.08 - 2021.08
- Opened and closed the business independently
- Counted cash drawers and maintained inventory
- Trained new employees
Education
B.A. - Computer Science, Music
Western Kentucky University
Bowling Green, KY05.2025
High School -
Oldham County High School
Buckner, KY05.2020
Skills
- Proficient in multiple programming languages, including C#, Python, and Java
- Strong organizational skills
- Proficient in advanced math
- Familiar with Graphic Design: Canva and GIMP
- Excellent customer service
- Exceptional communication
Affiliations
- Phi Mu Alpha music fraternity, Secretary
- WKU Big Red Marching Band, Leader
Accomplishments
- Big Red Marching Band Trumpet Section leader
Timeline
Boat Tour Guide
Lost River Cave
2024.06 - Current
Hotel Front Desk
Best Western Ashbury Inn
2022.05 - 2024.01
Audio Visual Technician
WKU Downing Student Union
2022.01 - 2022.12
Team Leader
Sauerbeck Family Drive-In
2018.08 - 2021.08
B.A. - Computer Science, Music
Western Kentucky University
High School -
Oldham County High School