Evelyne Pike
Nicholasville
Summary
Experienced with managing medical office operations and ensuring seamless administrative functions. Utilizes effective team leadership and process optimization to enhance office productivity. Track record of maintaining high standards in patient care and office management.
Overview
10
10
years of professional experience
Work History
Paralegal Assistant
Becker Law Offices
Lexington, KY
09.2023 - 08.2025
- Conducted legal research to support case preparation and strategy development.
- Drafted and reviewed legal documents, ensuring compliance with court requirements.
- Managed case files, maintaining organization for efficient access to information.
- Collaborated with attorneys to prepare for hearings and trials, enhancing presentation quality.
- Assisted in client communications, providing updates and clarifying legal processes.
- Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency.
- Reduced case backlog by efficiently prioritizing and organizing diverse paralegal tasks.
- Enhanced client satisfaction by providing thorough legal research and efficient document preparation.
- Strengthened attorney-client relationships through timely follow-ups on inquiries and concerns.
- Maintained strict confidentiality while handling sensitive client information according to established ethical guidelines.
Medical Office Manager
Integrative Wellness Center
Port Charlotte, FL
06.2023 - 09.2023
- Managed daily office operations, ensuring smooth workflow and patient satisfaction.
- Coordinated scheduling for appointments, optimizing physician availability and patient access.
- Implemented electronic health record systems to enhance data accuracy and accessibility.
- Trained staff on office protocols and patient interaction techniques, fostering a collaborative environment.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
Project Coordinator
V&H Construction
Fort Myers, FL
10.2022 - 06.2023
- Coordinated project schedules to ensure timely completion of construction milestones.
- Assisted in budgeting and resource allocation for multiple concurrent projects.
- Communicated with subcontractors to facilitate project updates and resolve issues.
- Monitored project progress, identifying risks and recommending mitigation strategies.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Prepared meeting agendas and minutes for distribution and record keeping.
Spa Manager
Morpho Massage
Port Charlotte, FL
09.2021 - 10.2022
- Oversaw daily operations, ensuring efficient scheduling and service delivery for clients.
- Trained and mentored staff on customer service protocols and treatment standards.
- Implemented inventory management systems to optimize product availability and minimize waste.
- Developed marketing strategies to enhance client engagement and increase service bookings.
- Collaborated with vendors to source high-quality products, enhancing overall client experience.
- Managed payroll processes, adhering to budget guidelines while maintaining adequate staffing levels at all times.
- Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
- Recorded product sales into spa's weekly income report.
- Coordinated special events, attracting new clients and boosting overall sales.
Medical Office Manager
Sarasota Family Chiropractic
Sarasota, FL
04.2015 - 04.2017
- Assisted in billing processes, ensuring timely claims submission and adherence to insurance policies.
- Developed patient communication strategies to improve appointment reminders and follow-ups.
- Maintained inventory of medical supplies, ensuring adequate stock levels for efficient operations.
- Addressed patient inquiries and concerns promptly, enhancing overall experience at the center.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
Education
High School Diploma -
The Academy
Port Charlotte, FL05-2017
Skills
- Confidentiality compliance
- Document drafting
- Legal writing
- Client communication
- Professional telephone etiquette
- Effective multitasking
- Strong work ethic
- Medical practice operations
- Insurance eligibility and verification
- Billing processes
- Medical records administration
Timeline
Paralegal Assistant
Becker Law Offices
09.2023 - 08.2025
Medical Office Manager
Integrative Wellness Center
06.2023 - 09.2023
Project Coordinator
V&H Construction
10.2022 - 06.2023
Spa Manager
Morpho Massage
09.2021 - 10.2022
Medical Office Manager
Sarasota Family Chiropractic
04.2015 - 04.2017
High School Diploma -
The Academy