Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Faith Denny

Covington

Summary

Detail-oriented and analytically driven professional seeking a challenging position that leverages advanced Excel skills, data analysis expertise, and process optimization experience. Eager to contribute to organizational success by delivering actionable insights and improving operational efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Special Projects - Web Team

car-part.com
12.2021 - Current
  • Created documentation for various tasks among the team.
  • Reviewed and provided new, more efficient ways to run certain procedures- most efficient process improvement cutting down time spent by 80%.
  • Documented and streamlined technical support procedures, improving team efficiency.
  • Weekly reports overseeing incorrect software usage, training issues from tech to customers. Regularly utilizing Excel and Microsoft Suites.
  • Conducted post-installation audits to ensure software integrity and installation accuracy
  • Updated Web Support Manager weekly about any outdated issues, casing issues, performance issues, tasks efficiency ideas, etc.
  • Regularly collaborated with Web Support Manager on special assignments to enhance operational workflows.

Administrative Assistant

car-part.com
11.2020 - 12.2021
  • Weekly reports and developed streamlined process in Excel. Updating procedural documentation when needed.
  • Designed post for companies social media pages and hiring videos.
  • Efficiently communicate with customers to create support cases and connecting customer to technicians.

Graduate Architect

ms Consultants
05.2019 - 04.2020
  • Prepared construction documents in Revit and AutoCAD.
  • Had 1-on-1 with other team members weekly to teach Revit.

Education

Certification - Excel Skills

Macquire University
08-2023

Bachelor Of Science (B.S.) - Architecture

University Of Cincinnati
Cincinnati, OH
05.2019

Skills

  • Advanced Excel (pivot tables, VLOOKUP/XLOOKUP, macros)
  • Microsoft Office Suite (Word, PowerPoint, Outlook)
  • Revit AutoCAD Adobe Creative Suite
  • Data Analysis & Reporting Documentation & Training
  • Instructional Design Process Improvement

Languages

Arabic
Limited Working
English
Native or Bilingual

Certification

  • Arabic for Beginners - Khalifa University
  • Arabic for Beginners: Communicating in Arabic Culture- Khalifa University
  • Excel Skills for Business: Advanced - Macquarie University

Timeline

Special Projects - Web Team

car-part.com
12.2021 - Current

Administrative Assistant

car-part.com
11.2020 - 12.2021

Graduate Architect

ms Consultants
05.2019 - 04.2020

Bachelor Of Science (B.S.) - Architecture

University Of Cincinnati

Certification - Excel Skills

Macquire University

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Faith Denny