Dynamic professional experienced in customer service and organizational skills. Known for effectively managing guest experiences and fostering positive relationships, ready to enhance operational efficiency and guest satisfaction in a new role.
Overview
3
3
years of professional experience
Work History
Personal Babysitter
Ayed Begain, Stephanie Kornexxel
Louisville
05.2024 - Current
Developed engaging learning experiences through crafts and games to enhance children's creativity and social skills.
Organized and maintained schedules for activities and routines to provide structure and promote a sense of security for children.
Ensured a safe environment by monitoring children's behavior closely.
Collaborated with parents to address children's needs and ensure consistent support for their development.
Taught basic skills such as personal hygiene and social manners.
Head Hostess
Guacamole Modern Mexican
Louisville
03.2024 - Current
Managed front-of-house operations and ensured smooth guest flow.
Trained and supervised junior hosts and hostesses on service standards.
Coordinated seating arrangements to maximize restaurant capacity and comfort.
Handled reservations and walk-in guests efficiently during peak hours.
Answered customers' questions about hours, seating, current wait time, and other information.
Cashier
TJ Max
Louisville
11.2022 - 04.2023
Processed customer transactions accurately and efficiently at busy retail location.
Handled cash, credit, and gift card payments following company policies.
Maintained clean and organized checkout area to enhance customer experience.
Collaborated with team members to ensure smooth store operations during peak hours.
Participated in training sessions to improve product knowledge and service skills.