Fany Raudales
George Town, Grand Cayman
Summary
Dynamic Shop Manager with a proven track record at A&Z Minimart, excelling in customer service and business management. Enhanced inventory control led to increased sales and reduced stockouts. Skilled in social media marketing and proficient in Canva, I effectively coordinated graphic design projects to strengthen brand identity and engagement.
Overview
7
7
years of professional experience
Work History
Shop Manager
A&Z Minimart and Retail Store
09.2021 - Current
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Marketing Assistant, Intership
Mall Megaplaza, Lady Lee Corporation
09.2018 - 12.2018
- Maximized event attendance with thorough planning, promotion, and logistics support for conferences, webinars, or workshops.
- Collaborated with graphic designers to produce visually appealing marketing collateral that captured brand's essence.
- Facilitated partnerships with influencers, expanding reach and enhancing brand reputation.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
Education
MBA - BUSSINES AND FINANCES
UTH FLORIDA
FLORIDA, USA07-2023
BACHELOR IN MARKETING -
UNITEC-CEUTEC(Central American Technological University)
La Ceiba, Honduras05-2019
Skills
- Social media marketing
- Proficient in Canva
- Coordination of graphic design
- Business management
- Customer service
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Shop Manager
A&Z Minimart and Retail Store
09.2021 - Current
Marketing Assistant, Intership
Mall Megaplaza, Lady Lee Corporation
09.2018 - 12.2018
MBA - BUSSINES AND FINANCES
UTH FLORIDA
BACHELOR IN MARKETING -
UNITEC-CEUTEC(Central American Technological University)
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