Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fatuma Said

Louisville

Summary

Dynamic and multilingual professional with a proven track record at UofL Health, excelling in patient care and compliance with regulations. Demonstrated ability to enhance customer service through attention to detail and effective communication. Skilled in infection control and patient monitoring, ensuring safety and efficiency in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Phlebotomist

UofL Health
Louisville
07.2021 - Current
  • Identified patients using proper procedures prior to specimen collection.
  • Provided excellent customer service while interacting with patients.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.

Patient Transporter

University of Louisville Jewish Hospital
Louisville
05.2018 - 07.2021
  • Monitored patient condition during transport, promptly reporting any changes to nursing staff.
  • Assisted patients with mobility, including helping them in and out of wheelchairs, beds, and transport vehicles.
  • Collected patient information from nursing staff prior to transport.

Ambassador and Communication Partner

Amazon
Louisville
01.2016 - 04.2018
  • Delivered professional translation services for Somali-speaking employees.
  • Trained and oriented new hires for warehouse positions.

Care Giver

Sunrise Senior Living
Louisville
05.2014 - 12.2015
  • Participated in the development of individualized service plan and monthly updates
  • Maintained the safety of the resident by constantly checking on them
  • Maintained compliance with OSHA requirements

Education

Certificate - Phlebotomy

Kentucky School of Phlebotomy
Louisville, KY
05-2021

Licensed Practical Nurse - Nursing

Galen College of Nursing
Louisville, KY

Skills

  • Fluent in English
  • Fluent in Somalia
  • Attention to detail
  • Customer service
  • Flexibility
  • Infection control
  • Patient identification
  • Compliance with regulations
  • Patient monitoring

Timeline

Phlebotomist

UofL Health
07.2021 - Current

Patient Transporter

University of Louisville Jewish Hospital
05.2018 - 07.2021

Ambassador and Communication Partner

Amazon
01.2016 - 04.2018

Care Giver

Sunrise Senior Living
05.2014 - 12.2015

Certificate - Phlebotomy

Kentucky School of Phlebotomy

Licensed Practical Nurse - Nursing

Galen College of Nursing
Fatuma Said