Febie Marichu Sarandi
West Bay,Grand Cayman Islands
Summary
With over 9 years of solid experience in the field of hospitality and customer-oriented service including Business Development, Food & Beverage Service, Culinary, Sales, Events, Marketing, Human Resource, Finance and Executive Office Department. I am currently seeking a challenging and rewarding position that will enable me to expand my areas of responsibilities with opportunity to learn new skills that will add value to the company.
Overview
10
10
years of professional experience
Work History
Sales & Marketing Administrative Executive
Maedac Supply Co. Ltd.
03.2024 - Current
- Responsible for learning current inventory lines as stocked providing clerical and technical support for the sales department includes record-keeping of sales and customers, creating detailed reports research using historical data with a focus on marketing and promotions inclusive of social media
- Daily reporting to the Sales, Marketing & Warehouse Manager updates and queries of the day/week
- Create sales reports with data from recent promotions as well as excel reporting of sales of merchandiser stores
- Input/Update customer data using specific programs following company procedures
- Plan agendas for team meetings for the Sales, Marketing & Warehouse Manager as well as keeping contact with the Sales Team with daily communications
- Review and complete record-keeping of sales information and Maedac's customer base using designated programs as well as use of excel
- This may consist of professional letter writing to customers
- Responsible in creating a sales and marketing reports to Vendor/Suppliers
- Work other departments to gather data from past and present inventory to create forecasting reports
- Attend meetings and contribute to company strategy and policy-making as required
Executive Assistant to the GM Cum Sales & Events Coordinator
Avani Muscat Hotel & Suites
02.2022 - 01.2024
- Complete a broad variety of administrative tasks that facilitate the GM's ability to effectively lead the organization, assisting with special projects; designing and producing complex documents, reports, and presentations; making travel arrangements; and completing expense and mileage reports
- Effectively lead the organization to support GM's strategy and target
- Manage petty cash reimbursements and reconciliation
- Managing hotel guest feedback in Online Travel Agency system
- Sending contract agreement to DMC, Corporate and Events Organizers as part of Sales and Events responsibilities
- Conducting sales calls to prospective clients to bring more business to the hotel
- Assisting Marketing team in social media, e-commerce platform to develop unique campaigns, branding and strategies that stand out in a crowded market includes in making an artwork using Canva, Adobe Illustrator, Adobe Photoshop, Adobe Premiere Pro and Final Cut Pro
- Other projects/duties as assigned for the overall benefit of the organization
Administrative Coordinator - (Pre-Opening)
The Ritz-Carlton, Maldives, Fari Islands
Fari Islands, Maldives
04.2021 - 02.2022
- Handling all administrative task for Director of F&B and Executive Chef
- Assisting in F&B Service & Culinary daily operations
- Creating menu design, menu costing and menu analyzation
- Coordination/follow-ups with divisions nor departments on daily complaints, night reports, requisitions
- Promptly replying to all correspondence and guest inquiry without constant supervision
- Planning appointments and handling F&B events
- Create and maintain computer and paper-based filing and organization systems for records, reports and documentation
- Handling requisitions, F&B and Culinary team roster and other day to day operational needs such as but not limited to guest complaints, F&B enquiries
- Coordination/follow-ups with divisions nor departments on daily complaints, night reports, requisitions etc
- Acting as the administrative point of contact between the executives internal/external clients
Personal Assistant to the DOFB & General Manager (Transition)
JW Marriott Marquis City Center Doha
Doha
08.2019 - 04.2021
- Maintain diary, arrange meetings and appointments and provide reminders
- Produce reports, presentations and briefs
- Assist the Director of F&B & Executive Chef in carrying out restaurant marketing, advertising and promotional activities and campaigns when applicable
- Establishing budget for food, labor costs, and other expenses related to F&B
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
- Produce daily reports such as: Purchase Orders, Cost/Transfer Sheets, and Invoices in accordance with resort policies
- Managing employee payroll by reviewing the schedule and daily time in/out reports
- Assist the Sales, Events & Banquet Team in events and hotel promotions
- Working with Marketing Team in F&B Marketing plan and promotions
- Maintains office supplies inventory
- Day to Day F&B operational needs
Culinary Coordinator (Pre-Opening)
The Westin Maldives Miriandhoo Resort & Spa
Miriandhoo, Maldives
08.2018 - 08.2019
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
- Efficient processing of mail, and other written communications on behalf of the Executive Chef
- Support the Purchasing Department in ordering, receiving and organizing of all food and non-food items
- Assist Executive Chef with culinary planning, food orders, sponsor orders, sponsor product tracking and distribution, and receiving and organizing of all food
- Assist Food & Safety requirements in daily operations
- Assist Food & Beverage Department in daily restaurant operation and special events
- Assist with food and beverage planning, as well as recipe ideation and testing prior to company programs
Secretary to the Executive Chef
Shangri-La's Villingili Resort & Spa Maldives
, Maldives
12.2016 - 08.2018
- Maintains up to date procedures manual for the specific duties
- Maintains filing and records management system and other office flow procedures
- Keep track of meeting schedules, appointments, and other tracer items for Executive Chef
- To take, coordinate and follow up on Private Jet Catering requests and orders and communicate between the respective departments
- Assist F&B / Culinary daily operational requirements and special events
- Assist hygiene manager in daily food & safety procedures
- Assists in administering the Food & Safety requirements, F&B policies and procedures
Administrative Supervisor
Del Monte Philippines Inc.
Taguig, Philippines
06.2016 - 12.2016
Human Resource Assistant
Del Monte Philippines Inc.
Taguig, Philippines
08.2014 - 06.2016
Education
Bachelor of Science - Business Administration, Human Resource Development Management
The University of Manila
04-2014
Skills
- Administrative Operations
- Document Control
- Record Management
- Microsoft Office
- System Navigation
- Report Production
- Client Relationship
- Staff Development and Training
- Strategic Planning
- Team Leadership
- Food and Beverage Operations
- Events and Banqueting
- Brand Management
- Social Media Proficiency
- Sales & Creativity Skills
Languages
Advanced, Native
References
Available upon request.
Professional Highlights
- Received 'FIRST CLASS' (merit given to outstanding Ritz-Carlton L&G) from SVP Operations of Marriott International - Mr. Neeraj Govil, for outstanding and exceptional service extended to one of Marriott Bonvoy VIP Guest.
- Received 'FIRST CLASS' (merit given to outstanding Ritz-Carlton L&G) from Director of Food & Beverage - Dan Drebing, in handling overall daily operational requirements in entire Food & Beverage, Culinary Department and a full support with the pre-opening of the hotel.
- One of the key people that spearheaded the Culinary, F&B, Human Resource, Finance & Executive Office Department pre-opening team of Ritz-Carlton Maldives, Westin Maldives, Minor Hotels and Shangri-la Doha transitioning to JW Marriott Doha.
- Certified Food Safety Management - Level 3 and trained to be a trainer in all department.
- Received multiple Guest Delight Program - Silver Awards in Shangri-la Maldives in continuously delivering the excellent services to the guest.
- Promoted to several positions that strengthen and broaden my hospitality background.
Personal Information
- Age: 30
- Place of Birth: Caloocan City, Philippines
- Citizenship: Filipino
- Date of Birth: 02/07/94
- Gender: Female
- Marital Status: Single
- Religion: Roman Catholic
Timeline
Sales & Marketing Administrative Executive
Maedac Supply Co. Ltd.
03.2024 - Current
Executive Assistant to the GM Cum Sales & Events Coordinator
Avani Muscat Hotel & Suites
02.2022 - 01.2024
Administrative Coordinator - (Pre-Opening)
The Ritz-Carlton, Maldives, Fari Islands
04.2021 - 02.2022
Personal Assistant to the DOFB & General Manager (Transition)
JW Marriott Marquis City Center Doha
08.2019 - 04.2021
Culinary Coordinator (Pre-Opening)
The Westin Maldives Miriandhoo Resort & Spa
08.2018 - 08.2019
Secretary to the Executive Chef
Shangri-La's Villingili Resort & Spa Maldives
12.2016 - 08.2018
Administrative Supervisor
Del Monte Philippines Inc.
06.2016 - 12.2016
Human Resource Assistant
Del Monte Philippines Inc.
08.2014 - 06.2016
Bachelor of Science - Business Administration, Human Resource Development Management
The University of Manila