Florence Noe
Louisville
Summary
Dynamic Customer Service Representative with a proven track record at Dri-View Distribution, adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Skilled in data entry, I efficiently handled escalated calls, ensuring satisfactory outcomes for both clients and the company.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Dri-View Distribution
01.1995 - 05.2005
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
American High School
ChicagoSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
Dri-View Distribution
01.1995 - 05.2005
High School Diploma -
American High School
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