Summary
Overview
Work History
Education
Skills
Timeline
References
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Francis Romero Powell

Francis Romero Powell

Bodden Town

Summary

Dynamic professional seeking a full-time position that offers opportunities for growth and challenges while leveraging strong interpersonal skills, time management, and problem-solving abilities. Proven track record of consistently achieving company objectives through organized practices and a dedicated work ethic. Expertise in customer interactions and service solutions, with a focus on conflict resolution and effective communication to ensure high levels of customer satisfaction and loyalty. Recognized for reliability and a proactive approach, adapting seamlessly to evolving needs while fostering collaboration within teams to drive results.


Overview

18
18
years of professional experience

Work History

CREW SCHEDULER

Cayman Airways LTD
08.2022 - Current
  • Build monthly rosters for crew, pilots and flight attendants.
  • Assign flights to crew following the correspondent regulations and legalities.
  • Keep a direct communication to crew notifying changes on their schedule.
  • Daily coordination and finding replacements for crew.
  • Recording hours and duty time limitations.
  • Ensure pilots have the correct resting times after long days due to delays or emergencies.
  • Send critical information such as the latest possible departure times to crews.
  • Create plans and routs of aircraft and flights in case of not reserves for the day.
  • Ensure crew is up today with trainings and licenses required.
  • Coordinate hotel accommodations.
  • Arrange transportation for crew when there is overnight flights.
  • Elaborate trainings and simulators schedule for captains and first officers based on availability and due dates on the rosters.
  • Create cheque requests for crew going to trainings overseas.




SPANISH TUTOR

Modern Language Institute
01.2014 - 09.2020
  • Translated documents from Spanish to English or vice versa
  • File and organize documents.
  • Answered phone calls and assisted customers with any inquiry they had.
  • Constructed lesson plans for students in different levels of understanding and ages.
  • Created and organized scheme of works and teaching material.
  • Marked and entered grades on different school websites.
  • Keep communication with parents/guardians of students.
  • Assisted and taught Spanish in different school grades(3rd- 10th )
  • Instructed students on Spanish grammar, pronunciation, spelling, vocabulary, composition and dialogue.
  • Tutored students remotely using platforms through live sessions and pre-recorded videos.
  • Responded to after hours email and telephone requests to provide students assistance with specific questions.
  • Collaborated with school teachers to help students achieve Spanish language mastery.

CASHIER

Hurley's Marketplace
01.2013 - 01.2014
  • Operating scanners, scales, cash registers, and other electronics
  • Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

OFFICE ASSISTANT

City Bank
01.2008 - 01.2009
  • Honduras In this job my roles were to answer telephone calls and assisting customers with their required needs, assist as a cashier, collected and balanced daily cash flow, offering and processing credit cards.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Verified accuracy of business records by consistently updating customer information.

Education

Catholic University of Honduras
01.2009

Advanced Level - Science and Letters

Saint Isidro High School
Ceiba,
01.2006

Rafaela Primary School
Ceiba, Honduras
01.2001

Skills

  • Extremely customer focused, ensuring
  • The highest services is always delivered
  • Team worker, enthusiastic and able
  • To work without direct supervision
  • Highly self-motivated, determined to achieve objectives and goals
  • Computer literate (Word, Excel, PowerPoint,
  • Active Listening
  • Positive Reinforcement Strategies
  • Spanish Speaking
  • Organization and Planning Skills
  • Individual and Small Group Instruction

Timeline

CREW SCHEDULER

Cayman Airways LTD
08.2022 - Current

SPANISH TUTOR

Modern Language Institute
01.2014 - 09.2020

CASHIER

Hurley's Marketplace
01.2013 - 01.2014

OFFICE ASSISTANT

City Bank
01.2008 - 01.2009

Catholic University of Honduras

Advanced Level - Science and Letters

Saint Isidro High School

Rafaela Primary School

References

-Upon Request

- No work permit needed. 

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Francis Romero Powell