Franklin Gooch
Danville
Summary
Dynamic Assistant Manager with a proven track record in team training, customer service, and inventory management. Expertise in implementing training programs and ensuring quality assurance in daily operations.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Redhedoil
Danville
12.2023 - Current
- Assisted in managing daily operations and staff scheduling.
- Implemented training programs for new team members.
- Coordinated inventory management and supply ordering processes.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Danville High Schoool
Danville05-2003
Skills
- Team training
- Staff scheduling
- Inventory management
- Customer service
- Quality assurance
- Time management
- Orientating and training
- Recruitment and hiring
- Multitasking and organization
- Employee scheduling
- Customer relationship management (CRM)
- Decision-making
Timeline
Assistant Manager
Redhedoil
12.2023 - Current
High School Diploma -
Danville High Schoool