Gabriel Biechner

• Managed on-site and off-site installation, repair, maintenance, and test tasks.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Followed safety procedures to avoid injuries in field.
• Operated hand tools and power equipment according to company safety procedures.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
• Established positive customer relationships by providing punctual, cost-effective solutions.
• Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.

• Supervised department personnel by evaluating performance to enhance productivity and resolve problems
• Managed all outbound loads and troubleshooted any issues that could impact delivery estimate accuracy
• Maintained daily labor plan to ensure site labor budget benchmarks were met
• Monitored site trailer pool to ensure all scheduled loads had needed equipment to fulfill daily demand (Amazon or third party)
• Implemented workplace safety programs and OSHA compliance to support safe work environment(s)
• Enrolled associates and monitored them through state commercial driving licence program
• Performed vehicle and trailer audits to ensure units were up to Department of Transportation/Amazon standards
• Submitted and monitored work orders for repairs of Amazon and Third Party Assets; working with vendors to ensure service level agreements (SLA’s) for repairs were met
• Daily meetings with regional leadership on quality and customer experience metrics and addressed root causes of problem areas
• Performed monthly 1:1's to identify associate development goals and formulate plans to guide associate success

• Assigned daily work assignments for 8 person team ensuring proper rotation through roles.
• Managed site trailer pool to ensure all scheduled loads had needed equipment to fulfill daily need
• Sent daily dwelling freight reports to inbound team to ensure freight was being worked and dwelling freight costs were minimized
• Monitored OB load schedule to ensure on time departures were met.
• Performed daily trailer audits to avoid loading incorrect equipment by ensuring trailer type and ownership code (SCAC) accuracy.

• Worked check in/check out gate. Ensuring all drivers, loads, and equipment were checked in/out correctly.
• Certified in yard Hostler driver. Successfully moving trailers to and from parking slips and dock doors safely.
• Performed daily vehicle inspections to ensure defects did not make it to dock doors and risk transload and potential delivery estimate accuracy misses.

• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Identified package errors and escalated issues to problem solve department
• Loaded palletized trailers as well as fluid loaded trailers
• Learning Ambassador for new hires to teach safe loading techniques and to identify quality errors.

• Supported surgery team in Operating Room for relevant procedures in Level 1 Trauma Center.
• Prepared sterile set up and assembly of autotransfusion disposables pursuant to sterile technique
• Performed intra-operative and post-operative blood salvaging and processing for reinfusion via Autotransfusion Device (cell saver).
• Assisted with organ procurement including ensuring proper sterilization of equipment and instruments and maintaining controlled documents.
• Maintained all necessary administrative records and patient records to be provided to hospital
management.