Summary
Overview
Work History
Education
Skills
Certification
Content Creator, videographer and photography.
Languages
Timeline
Generic
Gabriel Gomez Huguet

Gabriel Gomez Huguet

NorthSide,Grand Cayman KY1-1102

Summary

I am a hard worker, and effective leader and collaborative team member. I am good working under pressure and resolving situations. I have the ability to adapt in new environments and I am good interacting with people. Extroverted, autonomous and always eager to learn.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Food & Beverage Server

Rumpoint
12.2022 - Current
  • Greeting every customer with a smile, friendly conversation, and offer of assistance to enhance customer experience and buying opportunities
  • Customer first
  • Engage with possible costumers around the restaurant
  • Maintaining the cleanliness of the floor area
  • Always trying to up sell as much as I can with the best manners and behavior
  • Be decisive in situations of more pressure
  • Team work and good communication.

Developer Sales Manager, Community manager asistant. Operations Director

NANONEN S.L, HOMM IBIZA
09.2021 - 06.2022
  • Responsible internationally for the brand expansion
  • Looking for potencial leads online
  • Phone calls, emails, zoom meetings with the potencial leads and follow them up
  • Broadcasting all time keeping updated with new products
  • Be up to date with market products of different brands

11.2019 - 09.2021
  • Schedule maintenance and repairs, negotiates contracts with vendors, regularly inspects property to ensure it is in good working order, quickly resolves emergency maintenance issues
  • Keep financial records from property operations, creates monthly financial reports for property owner
  • Keep open dialogue with property owner on vacancies, tenants, physical condition of property, and financial issues
  • Develop rental agreements, selects qualified tenants, collects deposits and rents, enforces terms of rental agreements, resolves tenant complaints, oversees eviction proceedings if necessary
  • Keep properties occupied with qualified tenants through advertising, lead follow up, property showings for prospective tenants.

Assistant Manager Restaurant

My Little Dumpling
01.2019 - 07.2019
  • Opening and closing the restaurant
  • Appointing, inducting, and mentoring new staff members
  • Scheduling shifts and assigning tables to waitstaff
  • Resolving customers' questions and grievances in a professional manner
  • Conducting payroll activities in an accurate, timely manner
  • Ensuring that the restaurant adheres to pertinent health and safety regulations
  • Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted
  • Sourcing better deals on all resources and equipment that warrant replacing or replenishing
  • Recording all income and expenses and ensuring that cash registers are balanced.

Assistant Manager Restaurant

FALA BAR
05.2017 - 02.2019
  • Greet customers when entering or leaving establishments the cleanliness of the floor area
  • Maintain clean and tidy checkout areas
  • Issue receipts, refunds, change or tickets.

Floor Manager

SHELTER PIZZA
05.2016 - 05.2017
  • Greeted every customer with a smile, friendly conversation, and offer of assistance to enhance customer experience and buying opportunities
  • Customer first
  • Maintaining the cleanliness of the floor area, as well as restaurant glasses and utensils
  • Always trying to up sell as much as I can with the best manners., Hiring new employee
  • Training new staff
  • Floor control and manage situations with customers
  • Opening and closing shifts.

Assistant Manager

Footlocker
05.2015 - 06.2016
  • Assist the General Manager as directed
  • Hire, train, schedule and manage employees in daily tasks
  • Develop good customer relationships and address customer service needs
  • Manage purchasing, inventory, maintenance and other operational functions
  • Develop strategies for better workplace efficiency and goal achievement
  • Liaise between managers, customers and employees
  • Serve as acting General Manager (GM) when GM is away

Store Manager

Footlocker
06.2012 - 05.2015
  • Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensure high levels of customers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits etc
  • Propose innovative ideas to increase market share
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Be a shining example of well behavior and high performance
  • Additional store manager duties as needed
  • Server/VIP area server

Customer service

BROAD BAR LUNCH CLUB
09.2008 - 06.2012
  • Serve the customers with the best manners
  • Always trying to sell as much as I can
  • Taking money from customers and process all card payments
  • Maintaining the cleanliness.

Men area Manager

Bershka
07.2002 - 08.2003
  • Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensure high levels of customers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits etc
  • Propose innovative ideas to increase market share
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Be a shining example of well behavior and high performance
  • Additional store manager duties as needed

Assistant Manager

Footlocker
05.2001 - 06.2002
  • Assist the General Manager as directed
  • Hire, train, schedule and manage employees in daily tasks
  • Develop good customer relationships and address customer service needs
  • Manage purchasing, inventory, maintenance and other operational functions
  • Develop strategies for better workplace efficiency and goal achievement
  • Liaise between managers, customers and employees
  • Serve as acting General Manager (GM) when GM is away

Sales Associate

Footlocker
09.1999 - 05.2001
  • Welcoming customers into the store
  • Staying knowledgeable about our range of beauty and skin products
  • Explaining to customers the best products for their needs
  • Recommending related products to increase customers' options and enrich the shopping experience
  • Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results
  • Accepting and processing orders, operate the POS register and resolve returns issues
  • Promoting special sales, offers and awareness of store loyalty program

Education

degree -

Technic Professional School
1999

Skills

  • Stocking and Replenishing
  • Guest Relations Management
  • Wine Service
  • Check Payment Processing
  • Dining Area Maintenance
  • Seating Assignment Preparation
  • Table Setting Arrangements
  • Price Memorization
  • Quality Control
  • Suggestive Selling
  • Special Dietary Requirements
  • Buffet Setup and Takedown
  • Sales Expertise
  • Cash Handling
  • Bill Computation
  • High-Volume Dining
  • Guest Seating
  • Hospitality Service Expertise
  • Food Spoilage Prevention
  • Server Training
  • Performance Improvement
  • Sales Techniques
  • Pos Operation
  • Menu Item Recommendation
  • Ordering Procedures
  • Natural Leadership
  • Customer Service and Rapport
  • Table Monitoring and Turnover
  • Guest Satisfaction
  • Corrective Actions
  • Ability to Lift 30 Pounds
  • Operational Efficiency and Safety
  • Waiting Tables
  • Process Monitoring
  • Bus Tables
  • Taking Reservations
  • Managing Extras
  • Cool Under Pressure
  • Special Requests and Substitutions
  • Conflict and Complaint Resolution
  • Table Bussing
  • Guest Inquiries
  • Dining Room Cleaning and Upkeep
  • Communications Protocols
  • Daily Specials Memorization
  • Course Suggestions
  • Glassware Polishing
  • Identification Requirements

Certification

Customer Service (10+ years) Communication skills (10+ years) Conflict resolution (10+ years) Computer skills English (9 years) Organizational skills (10+ years) Time management (6 years)

Content Creator, videographer and photography.

I have been doing some content for myself for my IG page, it is my passion and brings me peace of mind. I like to capture moments that last forever and brings people happiness and emotion.

Languages

Catalan
Native language
Spanish
Proficient
C2
English
Advanced
C1

Timeline

Food & Beverage Server

Rumpoint
12.2022 - Current

Developer Sales Manager, Community manager asistant. Operations Director

NANONEN S.L, HOMM IBIZA
09.2021 - 06.2022

11.2019 - 09.2021

Assistant Manager Restaurant

My Little Dumpling
01.2019 - 07.2019

Assistant Manager Restaurant

FALA BAR
05.2017 - 02.2019

Floor Manager

SHELTER PIZZA
05.2016 - 05.2017

Assistant Manager

Footlocker
05.2015 - 06.2016

Store Manager

Footlocker
06.2012 - 05.2015

Customer service

BROAD BAR LUNCH CLUB
09.2008 - 06.2012

Men area Manager

Bershka
07.2002 - 08.2003

Assistant Manager

Footlocker
05.2001 - 06.2002

Sales Associate

Footlocker
09.1999 - 05.2001

degree -

Technic Professional School

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Gabriel Gomez Huguet