Gabriella Adkins
10670 Kelsey Dr. Inependence
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
Brothers Bar and Grill
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Created relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Commercial Cleaner
Cleaning Scentsation
01.2019 - Current
- Maintained clean environments across various industries including offices and warehouses.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
Shift Lead
Better Blend
01.2022 - 12.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
Real Estate
The CE Shop
06-2025
High School Diploma -
Simon Kenton High School
Independence, KY06-2021
Skills
- Strong work ethic
- Self-motivation and initiative
- Customer service focus
- Exceptional customer service
- Customer service
- Strong verbal and written communication
Timeline
Server
Brothers Bar and Grill
05.2024 - Current
Shift Lead
Better Blend
01.2022 - 12.2024
Commercial Cleaner
Cleaning Scentsation
01.2019 - Current
Real Estate
The CE Shop
High School Diploma -
Simon Kenton High School
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