Summary
Overview
Work History
Education
Skills
Websites
Volunteer Work
Timeline
Generic

Gabriella Bockman

Murray

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

2
2
years of professional experience

Work History

Server

Olive Garden
03.2023 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Team Member

TJ Max
02.2022 - 11.2022
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Cashier

Giant Eagle
03.2021 - 11.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Science - Biomedical Engineering

West Virginia University
Morgantown, WV
05.2027

Skills

  • Table Bussing
  • Supply Restocking
  • Food Running
  • Beverage Preparation
  • Food inspection
  • Guest Engagement

Volunteer Work

Volunteered with the Steel City Iceberg's, an organization that welcomes special athletes to learn the sport of Ice Hockey. I worked with people of all ages, teaching them how to learn and love the sport as much as I do. I am forever grateful for the people I met during my time with them, and the skills I learned. 

Timeline

Server

Olive Garden
03.2023 - 08.2023

Team Member

TJ Max
02.2022 - 11.2022

Cashier

Giant Eagle
03.2021 - 11.2021

Bachelor of Science - Biomedical Engineering

West Virginia University

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Gabriella Bockman