Summary
Overview
Work History
Education
Skills
Activities
Languages
Accomplishments
Timeline
Generic

Gabrielle Worley

Fort Mitchell

Summary

Results-driven professional with a track record of surpassing targets in dynamic settings. Expertise in strategic planning and practical implementation to achieve significant organizational improvements. Demonstrates strong project management and problem-solving skills, fostering effective collaboration across teams. Acknowledged for adaptability and proactive solution delivery.

Overview

8
8
years of professional experience

Work History

Operations Inventory Control

Geodis Logistics
07.2024 - Current
  • Utilized RF guns to locate items for customer orders efficiently.
  • Executed audits to ensure order accuracy and integrity.
  • Operated an order picker for effective inventory management in the warehouse.
  • Conducted inventory research to recover missing products proactively.
  • Identified process breaks affecting inventory integrity.
  • Activated new items and recorded measurements for accurate inventory tracking.
  • Organized slotting, reslotting, and deslotting of items based on demand projections.
  • Trained new specialists on operational procedures and RF equipment usage.

Service Technician Captain

Aptive Environmental
08.2023 - 06.2024
  • Conducted quality inspections of homes for pest activity, ensuring thorough evaluations.
  • Maintained company vehicles and performed weekly inspections of employee vehicles.
  • Coached employees to enhance performance and achieve company objectives.
  • Trained new employees on pest control procedures and customer service standards.
  • Customized optimal routes by evaluating designated stops for efficient service delivery.
  • Contacted customers to provide accurate estimates and schedule appointments.
  • Executed pest extermination and prevention using specialized equipment.
  • Attended weekly meetings, both virtual and in-person, to align team objectives.

VPL/Sales Associate

Best Buy
08.2021 - 08.2022
  • Executed face-to-face sales to drive customer engagement and satisfaction.
  • Conducted technical research to enhance knowledge of product offerings.
  • Promoted innovative technical solutions for home convenience challenges.
  • Facilitated credit card applications to boost company revenue.
  • Managed Total Tech membership program to enhance customer loyalty.
  • Delivered exceptional customer service to resolve inquiries and issues promptly.
  • Trained associates on leading Sony products and innovations for improved sales performance.
  • Stocked and loaded curbside orders efficiently to optimize operational workflow.

Warehouse Associate

Amazon
08.2020 - 06.2021
  • Executed seven-sided box checks to ensure package integrity.
  • Classified packages into categories: sellable, unsellable, sortable-sellable, sortable-unsellable, liquidation, and destroy.
  • Transported packages to the mezzanine for efficient processing.
  • Cleared obstructions from labels to maintain workflow efficiency.
  • Straightened packages to optimize storage organization.
  • Removed staples, nails, products, and batteries to facilitate safe disposal.
  • Unclog the compactor to maintain operational efficiency.
  • Conducted item audits and package inspections to uphold quality standards.

INSIDER

PAPA JOHNS
03.2020 - 08.2020
  • Executed face-to-face and phone sales to increase customer engagement.
  • Handled food efficiently to ensure quality during service.
  • Generated printed labels for customer orders to enhance accuracy.
  • Stocked inventory to maintain optimal product availability.
  • Prepared food deliveries, ensuring timely and safe transportation.
  • Assigned drivers to routes based on efficiency and customer needs.
  • Provided exceptional customer service to resolve inquiries and complaints.

Lane Porter

Priority Nissan
07.2019 - 10.2019
  • Managed dealership car wash operations while operating customer vehicles.
  • Greeted customers and escorted them to service representatives for assistance.
  • Maintained the cleanliness of vehicle interiors to ensure optimal presentation.
  • Drove vehicles into maintenance bays for servicing and repairs.
  • Organized parking lot based on priority to enhance efficiency.
  • Delivered exceptional customer service, fostering positive experiences.

Parts Driver

O’Reilly’s Auto Parts
01.2019 - 05.2019
  • Operated company vehicles, including a pickup truck and a moving van.
  • Sorted customer orders effectively to maintain workflow.
  • Picked customer orders, including bills, credits, and parts, ensuring accuracy.
  • Devised optimal delivery routes to enhance efficiency.
  • Documented delivery times to track performance.
  • Executed store-to-store deliveries to fulfill inventory needs.
  • Provided exceptional customer service to resolve inquiries and issues.

Shift Manager

Arby’s
02.2017 - 02.2019
  • Operated register, oven, toaster, and meat slicer to ensure efficient food service.
  • Handled face-to-face sales and provided exceptional customer service.
  • Managed money handling, including tills, safe, and bank drop-offs.
  • Prepared food items and distributed them promptly to customers.
  • Resolved customer complaints to enhance satisfaction and loyalty.
  • Trained new employees to ensure adherence to operational standards.
  • Supervised 1-3 employees per shift to maintain productivity and quality.
  • Created work schedules for associates to optimize staffing efficiency.

Education

High School Diploma -

Long Beach High School
Long Beach, MS
05.2018

Some College (No Degree) - Engineering

Mississippi Gulf Coast Community College
Gulfport, MS

Skills

  • Inventory management
  • Quality control
  • Customer service
  • Team leadership
  • Time management
  • Employee training
  • Attention to detail
  • Analytical and critical thinking
  • Dependable and responsible
  • Data entry
  • Microsoft office
  • Problem-solving
  • Organizational skills
  • PPE use

Activities

  • ROTC (2015-2018)
  • Marching Band (2014-2018)
  • Young Marines (2008-2013)

Languages

English
Native/ Bilingual
Spanish
Limited

Accomplishments

FAI 15,000 units two months ahead of scheduled deadline

SO Redesign 5S Project

Trained new inventory specialist

Created Step-by-Step work instructions

Most Credit Cards Nationally

Highest Gross Sales in the Quarter

Life Saving Medal of Honor

Timeline

Operations Inventory Control

Geodis Logistics
07.2024 - Current

Service Technician Captain

Aptive Environmental
08.2023 - 06.2024

VPL/Sales Associate

Best Buy
08.2021 - 08.2022

Warehouse Associate

Amazon
08.2020 - 06.2021

INSIDER

PAPA JOHNS
03.2020 - 08.2020

Lane Porter

Priority Nissan
07.2019 - 10.2019

Parts Driver

O’Reilly’s Auto Parts
01.2019 - 05.2019

Shift Manager

Arby’s
02.2017 - 02.2019

High School Diploma -

Long Beach High School

Some College (No Degree) - Engineering

Mississippi Gulf Coast Community College

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Gabrielle Worley