Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Garrett Lee

Louisville

Summary

I am a hardworking and passionate Student with strong organizational skills eager to secure an Apprenticeship position.

I Have hands on and class room experience with Hvac work and I Have a talent for navigating challenges. I Bring strong problem-solving skills and proactive approach to new tasks. i am known for my adaptability, creativity, safety and results oriented mindset. Committed to making meaningful contributions and advancing organizational goals. I Have my universal EPA certification and I am eger to put what I have learned to use. I have a vast understanding of Protective equipment and Sales skills from working at the boot depot under Cheryl and AL Gordon. While at ups i learned team building skills and a strong work ethic from working out doors year round.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Boot Depot
10.2024 - Current
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Deli Clerk

Publix
11.2023 - 11.2025
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Package Handler

UPS AIR Freight
01.2022 - 07.2023
  • Assembled, sealed, and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Communicated with supervisors about delays or other issues with shipments.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Followed safety regulations to maintain safe work environment.

Education

Associate of Applied Science - HVAC

JCTC
Louisville, KY
04-2027

Skills

  • Promotional support
  • Equipment installation
  • Schematic interpretation
  • Piping installation
  • Energy management
  • Upselling
  • Verbal and written communication
  • Meeting deadlines
  • Listening skills
  • Complex Problem-solving
  • Cash handling
  • Teamwork and collaboration

Certification

Universal EPA certification obtained on 12/08/2025


Drivers licens

Timeline

Sales Associate

Boot Depot
10.2024 - Current

Deli Clerk

Publix
11.2023 - 11.2025

Package Handler

UPS AIR Freight
01.2022 - 07.2023

Associate of Applied Science - HVAC

JCTC
Garrett Lee