Garrett Lee
Louisville
Summary
I am a hardworking and passionate Student with strong organizational skills eager to secure an Apprenticeship position.
I Have hands on and class room experience with Hvac work and I Have a talent for navigating challenges. I Bring strong problem-solving skills and proactive approach to new tasks. i am known for my adaptability, creativity, safety and results oriented mindset. Committed to making meaningful contributions and advancing organizational goals. I Have my universal EPA certification and I am eger to put what I have learned to use. I have a vast understanding of Protective equipment and Sales skills from working at the boot depot under Cheryl and AL Gordon. While at ups i learned team building skills and a strong work ethic from working out doors year round.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Boot Depot
10.2024 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Deli Clerk
Publix
11.2023 - 11.2025
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Package Handler
UPS AIR Freight
01.2022 - 07.2023
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Communicated with supervisors about delays or other issues with shipments.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Proved successful working within tight deadlines and a fast-paced environment.
- Stored and secured packages in designated areas to prevent damage and theft.
- Followed safety regulations to maintain safe work environment.
Education
Associate of Applied Science - HVAC
JCTC
Louisville, KY04-2027
Skills
- Promotional support
- Equipment installation
- Schematic interpretation
- Piping installation
- Energy management
- Upselling
- Verbal and written communication
- Meeting deadlines
- Listening skills
- Complex Problem-solving
- Cash handling
- Teamwork and collaboration
Certification
Universal EPA certification obtained on 12/08/2025
Drivers licens
Timeline
Sales Associate
Boot Depot
10.2024 - Current
Deli Clerk
Publix
11.2023 - 11.2025
Package Handler
UPS AIR Freight
01.2022 - 07.2023
Associate of Applied Science - HVAC
JCTC