Summary
Overview
Work History
Education
Skills
Timeline
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Gary Kingrey

Elizabethtown,KY

Summary

Dynamic District Manager with a proven track record at Houchen's Food Group, excelling in strategic planning and team development. Enhanced employee retention through innovative training programs and streamlined operations, resulting in a significant boost in customer satisfaction. Adept at financial management and fostering strong relationships, driving continuous growth across multiple locations.

Overview

21
21
years of professional experience

Work History

District Manager

Houchens Food Group
06.2019 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
  • Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
  • Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
  • Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
  • Increased employee retention through development of comprehensive rewards and recognition program.
  • Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
  • Analyzed sales data to identify growth opportunities and areas for improvement across district.
  • Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
  • Built relationships with customers and community to establish long-term business growth.

Store Manager

Houchens Food Group
07.2011 - 06.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.

Frito Lay Salesman

Pepsico Frito Lay
03.2004 - 07.2011
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.

Education

High School Diploma -

Grayson County High School
Leitchfield, KY
05-1993

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Training and coaching
  • Attention to detail
  • Goal setting and performance metrics
  • Operations management
  • Customer relations
  • Staff development
  • Team development
  • Financial management
  • Action plans
  • Team building practices
  • Operations improvements
  • Employee scheduling
  • Team leadership
  • Leadership development
  • Policies and procedures
  • Budget management
  • Staff recruiting
  • Human resource management
  • Projections development
  • Budget preparation
  • Team building
  • Time management
  • Performance evaluations
  • Team recruiting and onboarding
  • Relationship building

Timeline

District Manager

Houchens Food Group
06.2019 - Current

Store Manager

Houchens Food Group
07.2011 - 06.2019

Frito Lay Salesman

Pepsico Frito Lay
03.2004 - 07.2011

High School Diploma -

Grayson County High School

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Gary Kingrey