Geneva Whitlow
Mount Washington
Summary
Dynamic professional with a proven track record in database management and staff motivation, notably at Cencora. Excelled in roles requiring strong analytical skills and adaptability, achieving high performance evaluations. Skilled in training employees and enhancing team performance, demonstrating exceptional problem-solving aptitude and customer service.
Overview
10
10
years of professional experience
Work History
Data Entry Coordinator
Cencora
02.2020 - Current
- Tested customer and account system changes and upgrades with new data input and review.
- Compiled and sorted information to prepare source data for computer entry.
- Reviewed, corrected, deleted and re-entered data to eliminate duplication of data and maintain data integrity.
- Audited production reports, tracking data entry and processing errors.
- Processed patients prescriptions and medical forms sent in from their doctors office.
- Process Hipaa forms and medication management forms.
- Occasionally open and scan in mail to be processed.
- Kept high average of performance evaluations.
Patient Care Attendant
Nortons Hospital
08.2019 - 02.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Assembly Line Operator
Tower Automotive
05.2018 - 08.2019
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Followed outlined specifications to implement assembly plans.
- Conducted quality assurance inspections on finished components and identified issues.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
Manager
Bojangles' Famous Chicken 'n Biscuits
12.2017 - 08.2018
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Improved safety procedures to create safe working conditions for workers.
Employee
Walmart
07.2014 - 12.2017
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Delivered services to customer locations within specific timeframes.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Provided professional services and support in a dynamic work environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Applied effective time management techniques to meet tight deadlines.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Education
Associate of Applied Science - Embalming And Funeral Services
Mid-America College of Funeral Service
Jeffersonville, Indiana12-2027
Skills
- Database management expertise
- Strong analytical skills
- Employee evaluation
- Accuracy and precision
- Deadline oriented
- Data management
- Database maintenance
- Information security
- Report generation
- Scheduling
- Professionalism
- Time management abilities
- Appointment scheduling
- Documentation and control
- Write reports
- Multitasking and organization
- Multitasking
- Complex Problem-solving
- Organizational skills
- Adaptability
- Staff motivation
- Decision-making
- Customer service
- Problem-solving aptitude
- Workflow planning
- Train employees
Timeline
Data Entry Coordinator
Cencora
02.2020 - Current
Patient Care Attendant
Nortons Hospital
08.2019 - 02.2020
Assembly Line Operator
Tower Automotive
05.2018 - 08.2019
Manager
Bojangles' Famous Chicken 'n Biscuits
12.2017 - 08.2018
Employee
Walmart
07.2014 - 12.2017
Associate of Applied Science - Embalming And Funeral Services
Mid-America College of Funeral Service
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