Gennys Alvarez
Louisville
Summary
Dynamic professional with a proven track record at Wesley Manor Retirement Community, excelling in budget management and inventory control. Recognized for exceptional organizational skills and a commitment to quality service, I effectively trained new staff and enhanced operational efficiency, ensuring resident satisfaction through attentive support and timely problem resolution.
Overview
5
5
years of professional experience
Work History
Mentor/ Dining Coordinator
Wesley Manor Retirement Community
08.2023 - Current
- Place food, chemical, and disposable orders in advance while managing budget limits and fulfilling individual resident requests.
- Perform regular inventory checks to maintain accurate stock levels and proper product rotation.
- Organize freezer storage routinely, ensuring items needed soon are accessible and coordinating assistance for heavy lifting.
- Oversee deliveries to confirm product quality, correct quantities, and appropriate packaging.
- Process supplier invoices and track outstanding credits to ensure accurate billing.
- Document monthly expenses and update spending records through the Gordon Food Service system.
- Coordinate with the primary food service supplier to source unavailable products and resolve supply concerns.
- Print and distribute daily menu templates.
- Assist in updating rotating menu books for all departments when changes occur.
- Prepare materials and support setup for board meetings.
- Train and mentor newly hired staff assigned for onboarding.
- Maintain constant presence in the kitchen to promptly resolve issues and support overall operations.
Restaurant Server
La Loma Restaurant
05.2022 - 08.2023
- Provided exceptional customer service, enhancing guest satisfaction and fostering repeat business.
- Managed multiple tables efficiently, ensuring timely order delivery and attentive service.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Trained new servers on menu items, service standards, and operational procedures.
Cashier
Coppel
07.2020 - 01.2021
- I was cashier and key holder for the cell phone department
- Engaged customers to identify needs and recommend suitable cell phone options.
- Managed inventory levels, ensuring optimal stock availability of popular devices.
Education
No Degree - Speech Pathology
Blas Roca Calderio
Grandma CubaHigh School Diploma -
Perucho Figueredo
Granma Cuba06-2009
Skills
- Reliable and punctual
- Fast learner
- Organized
- Time management
Timeline
Mentor/ Dining Coordinator
Wesley Manor Retirement Community
08.2023 - Current
Restaurant Server
La Loma Restaurant
05.2022 - 08.2023
Cashier
Coppel
07.2020 - 01.2021
No Degree - Speech Pathology
Blas Roca Calderio
High School Diploma -
Perucho Figueredo