Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Timeline
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Georgette Myrie

George Town,Cayman Islands

Summary

As a former Senior Support Officer IV in the Data Management Centre with Cayman National Bank in the Cayman Islands, I'm known for being a high- valued performer, excellent team player and dedicated employee. Looking for a new position where a career spanning 39 years can be used to help bring greater success to an exciting company. Knowledgeable customer service professional. Solid team player with an outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses.

Overview

25
25
years of professional experience

Work History

Senior Administrator Risk and Review Team

Atla Group
01.2025 - 05.2025
  • Reviewing and updating client information
  • Making sure all due diligence for existing and new clients has been verified by a suitable certifier
  • Verifying high risk jurisdictions for existing clients remain the same and update changes where necessary
  • Perform Google searches and KYC360 checks on new and existing clients when deemed necessary
  • Update Laserfiche and Viewpoint with new client due diligence
  • Bill clients daily for services provided
  • Update viewpoint with relevant client information
  • Prepare annual PEP reviews and set up the next review date
  • Prepare timesheets and send in by the deadline
  • Prepare annual PEP/MEP and CEP reviews
  • Liaise with compliance daily keeping updated on all FSA changes
  • KYC360 batch screening
  • KYC360 passport checks
  • Adding clients to the overnight batch screening
  • Daily clearing of hits and checking for potential ones and if any were found, they were immediately escalated to my Line Manager where they were addressed with the compliance department.

Senior Support Officer IV International Premier Banking

Cayman National Bank
12.1999 - 08.2024
  • Responsible for the efficient, effective, and accurate performance of Service Support functions
  • Responsible for minimizing security risks and losses
  • Responsible for establishing and maintaining effective, professional business relations with customers
  • Responsible for establishing and maintaining effective working relations, communication, and coordination with departmental personnel
  • Responsible for conducting various functions Courteously and promptly resolve customer questions and refer all problems to the appropriate personnel
  • Balancing cashiers at the end of the day
  • Balancing cash vault Treasury Check
  • Generating bank drafts and International/Local Wire transfer requests
  • Scanning daily vouchers, Draft and Wire reports
  • Reconciling bank vendors and executing monthly payments at the first of each month
  • Processing Government and Private companies payroll requests biweekly/monthly
  • Providing monthly statistics to the branch manager by the 5th working day of each month
  • Assisting clients to set up online banking
  • Onboarding new clients and opening new accounts for new and existing clients
  • Processing standing order payments for credit cards/life insurance and house insurance
  • Balancing cash in the ATM, adding cash and detailing as needed
  • Setting up standing orders for clients
  • Making sure there were no scamming devices on the ATM daily

Education

English - GCE, Mathematics- GCE, General Science- CSE, Environmental Science- CSE, Domestic Science- CSE

Cayman Brac High School
06.1986

Creek Primary School
06.1980

Skills

  • Client due diligence
  • KYC compliance
  • Risk assessment
  • Data management
  • Financial reporting
  • Customer relationship management

Accomplishments

  • Enhanced Client Verification and increased verification accuracy through strict adherence to due diligence protocols.
  • Compliance Assurance with FSA changes, reducing risk exposure.
  • KYC Screening Efficiency KYC360 checks for clients, identifying potential risks with accuracy.
  • Companies Administration Course

Hobbies and Interests

  • Cooking
  • Dancing
  • Singing
  • Going to the gym
  • Gardening
  • Music
  • Spending time with my Grand kids
  • Watching wrestling on tv
  • Boating
  • Fishing
  • Walking
  • Backyard farming

Timeline

Senior Administrator Risk and Review Team

Atla Group
01.2025 - 05.2025

Senior Support Officer IV International Premier Banking

Cayman National Bank
12.1999 - 08.2024

English - GCE, Mathematics- GCE, General Science- CSE, Environmental Science- CSE, Domestic Science- CSE

Cayman Brac High School

Creek Primary School

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Georgette Myrie