Summary
Overview
Work History
Education
Skills
Certification
Character References
Timeline
Generic

Rheniel H. Rivera

#1A Triton Villas, Boilers Road

Summary

Driven server with a kind demeanor and adaptable style. cheerful, amiable, and attentive to customer requirements to ensure a pleasurable eating experience. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Server

George Town Yacht Club
04.2018 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Helps customer select food and beverages by presenting menu; offering cocktails and aperitifs; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
  • Transmits orders to bar and kitchen by recording customer's choices; identifying customer's special dietary needs and special requests

Assistant Baker

Ovation Of Seas Royal Caribbean Cruises International
11.2016 - 08.2017
  • Excellent knowledge in mass production of breads, methods of mixing, molding, temperatures, flavors, and maintenance of bakery equipments
  • Able to operate bakery equipment and to maintain the required production
  • Able to bake in large scale with the knowledge of modern bakery equipments
  • Able to work under high temperature
  • Able to observe sufficient precautions of safety
  • Created new bakery menu items to appeal to new and existing customers.

Baker

Sofitel Philippine Plaza Manila
09.2014 - 09.2016
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Trained and supervised new employees on bakery operations and procedures.
  • Complied with health and safety codes to protect staff and customers.

Food Attendant

Sofitel Philippine Plaza Manila
11.2013 - 05.2014
  • Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils
  • Keeps kitchen staff informed by noting timing of meal progression
  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Cleaned and maintained dining area and condiment stations.

Server/Waitress

Max’s Restaurant
06.2012 - 10.2012


  • Assisting guests in giving their assigned table for corresponding number/s of guests
  • Serving food and beverage.
  • Served food and beverages promptly with focused attention to customer needs.

Education

HACCP Seminar (HACCP Awareness and Sofitel CCP’s) -

Sofitel Philippine Plaza Manila Bar Exposure Program (Wine Appreciation -

Bachelor of Science - Hotel and Restaurant Management

National University
2014

Ramon Magsaysay High School
Manila, Philippines
2010

Skills

  • High-Volume Dining
  • Guest Relations Management
  • Transactions and Cash Handling
  • Food and Beverage Pairings
  • Wine Pairings
  • Food Sales and Promotion

Certification

HACCP Seminar (HACCP Awareness and Sofitel CCP's)

December 2015


Basic Food Hygiene by Cayman Islands Government (Department of Environmental Health)

November 2023


Character References

Ms. Aimee Moore 

George Town Yacht Club

General Manager

+1345-926-4892


Ms. Kristina Jairam

George Town Yacht Club

Super visor

+1345-924-1589

Timeline

Server

George Town Yacht Club
04.2018 - Current

Assistant Baker

Ovation Of Seas Royal Caribbean Cruises International
11.2016 - 08.2017

Baker

Sofitel Philippine Plaza Manila
09.2014 - 09.2016

Food Attendant

Sofitel Philippine Plaza Manila
11.2013 - 05.2014

Server/Waitress

Max’s Restaurant
06.2012 - 10.2012

HACCP Seminar (HACCP Awareness and Sofitel CCP’s) -

Sofitel Philippine Plaza Manila Bar Exposure Program (Wine Appreciation -

Bachelor of Science - Hotel and Restaurant Management

National University

Ramon Magsaysay High School

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Rheniel H. Rivera