Ginger Bragg
Island
Summary
Dedicated Intake Coordinator skilled in client relationship management and appointment scheduling. Experienced in supporting clients through assessments and referrals, ensuring effective communication and timely access to services.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Intake Coordinator
TrueNorth Treatment Center
Central City
01.2023 - 04.2026
- Educated clients on treatment options and available support services to empower informed decision-making.
- Managed client intake processes and collected necessary documentation.
- Organized client interaction and referral records to ensure accurate and accessible information for ongoing support.
- Monitored client's activities while at the facility and documented any changes in behavior or attitude.
- Met regularly with clients to review progress towards established goals and objectives.
- Offered crisis intervention techniques when needed.
- Coordinated transportation for clients to ensure timely attendance at necessary appointments.
clerk
Ace Hardware & Building Supply
livermore
08.2007 - 03.2017
- Assisted customers in selecting hardware products based on project needs.
- Managed inventory levels and organized stock to support seamless sales operations.
- Collaborated with team members to ensure clean and safe store environment for customers.
- Assisted with merchandising tasks such as stocking shelves, setting up displays and organizing backroom inventory.
- Processed cash and credit transactions accurately, enhancing customer satisfaction at checkout.
- Answered incoming phone calls from customers regarding product information or availability.
- Placed special orders or called other stores to find desired items.
- Prepared merchandise for purchase or rental.
Education
GED -
Mclean Co High School
Calhoun, KY05-1992
Skills
- Client assessment/intake
- Crisis intervention
- Documentation and billing
- Referral coordination
- Documentation and recordkeeping
- Appointment scheduling
- Client relationship management/peer support
- recovery housing
Certification
- Certified Adult Peer Support Specialist
- Certified Alcohol Drug Counselor associate 1
- QPR Suicide Prevention Gatekeeper Program
- NARR (National Alliance for recovery housing)
Timeline
Intake Coordinator
TrueNorth Treatment Center
01.2023 - 04.2026
clerk
Ace Hardware & Building Supply
08.2007 - 03.2017
GED -
Mclean Co High School