Glen Caldona

• Delivered exceptional customer service in fast-paced dining environment.
• Collaborated with kitchen staff to ensure timely meal preparation and delivery.
• Maintained cleanliness and organization of dining areas according to health standards.
• Implemented efficient workflow practices to enhance service delivery and speed.
• Accommodated special dietary requirements by suggesting alternative menu options for customers with allergies or preferences.
• Managed time effectively to ensure all tasks were completed promptly during high-volume shifts.

• Diagnosed and repaired HVAC systems, ensuring optimal performance and customer satisfaction.
• Implemented process improvements that enhanced service efficiency and reduced response times.
• Troubleshot electrical components within HVAC systems, resolving issues quickly while adhering to safety protocols.
• Developed strong relationships with clients by delivering exceptional service and addressing concerns promptly.

Reason of leaving: End of contract

• Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
• Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
• Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
• Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.

Reason for Leaving: End of Contract.

• A/C maintenance, cleaning, repair & troubleshooting
• Conducted routine maintenance on heating and cooling units to extend equipment lifespan.
• Collaborated with team members to complete large-scale installations and repairs in an efficient manner.
• Assisted in training new technicians, sharing knowledge about best practices for installation, repair, and maintenance processes.
• Enhanced system efficiency by conducting regular maintenance and inspections on AC units.
• Maintained a high level of customer satisfaction with timely and accurate diagnoses of AC issues.
• Cleaned sheet metal ducts, evaporator coils, drip pans, axial, and centrifugal fans and capacitor-start and resistance-start motors.

Reason for Leaving: End of Contract.

• Performed regular maintenance on air conditioning units, enhancing longevity and reliability.
• Trained junior technicians on proper troubleshooting techniques and safety protocols in the field.
• Diagnosed faults in electrical and mechanical components to return units to full operating capacity within 24 hours of maintenance request.
• Reduced energy costs for clients by recommending and implementing energy-saving solutions for their AC systems.
• Increased client retention by providing exceptional customer service and follow-up support after service calls.
• Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.

Reason for Leaving: End of Contract.