JEHVAUGHN SHAW
Newlands
Summary
seeking a position where I can apply my strong work ethic, enthusiasm, and willingness to learn to contribute effectively to a team. To apply my customer service skills and passion for delivering exceptional experiences to support customers needs and ensure customer satisfaction.
Overview
5
5
years of professional experience
Work History
Kitchen Helper
Burger King
11.2022 - Current
- Prepare and assemble food orders
- Provide friendly service to customers
- Uphold food safety standards
- Handle cash and other transactions and provide change to customers
- Monitor food inventory levels, restock supplies and rotate perishable items
- Address customers' inquiries, concerns and special requests
- Help with cleaning duties, such as sweeping, mopping and taking out the trash
Customer Service Representative
Hinduja Global Solutions
10.2019 - 03.2022
- Maintained confidentiality of patient information according to HIPAA regulations
- Answered phones promptly and directed calls appropriately
- Maintain thorough and accurate customer service records
- Verified insurance coverage for appointments and collected co-payments as required
- Assisted with filing of medical records and documents, maintaining accurate electronic files
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
Education
High School Diploma -
Seaforth High School
01.2019
Skills
- Critical thinking and problem solving
- Ability to work under pressure
- Inventory Counts
- Computer proficiency
- Excellent time management
- Customer Service
- Accountability and Flexibility
- Data Collection
- Team Development
- Typing [Number] WPM
- Data Entry
- Forklift Operation
- Warehouse best practices
- Packing boxes
- Heavy Lifting
Languages
English
Personal Information
Marital Status: Single
Jobseeker
True
Hobbies and Interests
Soccer, Drums
Timeline
Kitchen Helper
Burger King
11.2022 - Current
Customer Service Representative
Hinduja Global Solutions
10.2019 - 03.2022
High School Diploma -
Seaforth High School
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