Glynda Jackson

• Handled cash transactions accurately and efficiently for customer orders.
• Maintained cleanliness of work area and dining space for customer satisfaction.

• . Operate as both dishwasher and front-line /drive thru cashier, ensuring fast, friendly service.
  . Maintain cleanliness in the dining area, kitchen, and service zones.
  . Provide excellent service while handling transactions and assisting
  guests.

. Cleaned office areas and maintained a professional environment
. Operated printers and managed required paperwork for staff and
visitors.
. Maintained and restocked coffee bar supplies for guests and employees.

• – Remote
• Headquarters in Lenexa, Kansas
• . Managed multiple console systems efficiently, enhancing productivity.
  . Troubleshoot software issues and maintained seamless operations.
  . Delivered customer support in high-pressure scenarios with
  professionalism in Account Services.

• – Remote
• Headquartered in Jacksonville, Florida
• . Supported agent operations and monitored software tools.
  . Managed contract documentation and billing compliance tasks.
  . Resolved customer issues empathically, improving satisfaction.

• also in Corbin, Kentucky
• Headquarters in Falls Church, Virginia
• . Assisted customers with ACA enrollment via healtcare.gov
  . Provided accurate product and service information in a fast-paced call
  center.
  . Responded to customer needs, increasing satisfaction and retention,