Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Ernspiker

Elizabethtown

Summary

Detail oriented healthcare professional with hands on experience in clinical documentation, insurance verification, and patient account accuracy within fast paced medical environments. Strong understanding of how medical documentation, medical necessity, and payer requirements impact billing and reimbursement. Proven ability to identify discrepancies, maintain compliance with healthcare regulations, and collaborate with clinical and administrative teams to support timely and accurate revenue cycle processes. Highly organized, customer focused, and well-suited for an Accounts Receivable role requiring precision, productivity, and quality standards.

Overview

9
9
years of professional experience

Work History

Nursing Student

Elizabethtown Community Technical College
Elizabethtown
08.2024 - 11.2025
  • Documented patient assessments, interventions, and care plans in electronic health record systems.
  • Reviewed provider orders and clinical documentation for accuracy, compliance, and compliance.
  • Applied clinical knowledge to assess medical necessity and identify documentation gaps.
  • Communicated with interdisciplinary teams to resolve discrepancies in patient records.
  • Maintained working knowledge of healthcare regulations, payer requirements, and compliance standards.
  • Managed competing priorities while meeting productivity, accuracy, and quality expectations.

Phlebotomist and Lab Assistant

Norton Healthcare-CPA Lab
Louisville
03.2017 - 05.2022
  • Verified patient demographics, insurance eligibility, and order accuracy to support timely and accurate billing.
  • Reviewed prior documentation and ensured completeness of records in EMR systems.
  • Identified discrepancies that could impact reimbursement and collaborated with billing and administrative teams to resolve issues.
  • Maintained working knowledge of payer requirements, medical necessity guidelines, and compliance standards.
  • Provided high quality customer service to patients regarding procedures and insurance related inquiries.
  • Managed high volume workloads while meeting productivity and quality expectations.
  • Collected blood samples using venipuncture and capillary techniques.
  • Maintained accurate patient records and documentation for compliance.
  • Ensured proper handling and storage of biological specimens.
  • Educated patients on procedures to reduce anxiety and ensure comfort.
  • Collaborated with healthcare teams to optimize patient care processes.
  • Managed inventory of phlebotomy supplies to ensure availability.
  • Trained new staff on phlebotomy techniques and safety protocols.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information before specimen collection.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Prepared specimens for laboratory testing and analysis.

Education

Associate of Science - Science

Elizabethtown Community Technical College
Elizabethtown, KY
08-2025

Bachelor of Science - Occupational Health And Industrial Hygiene

Columbia Southern University
Alabama

Skills

  • Medical Documentation Review and Accuracy
  • Insurance Verification and Payer Requirements
  • Revenue Cycle Awareness
  • Claim Error Identification and Denial Prevention
  • Electronic Health Records Navigation
  • Patient and Payer Customer Service Communication
  • Compliance, HIPAA, and Regulatory Knowledge
  • Workload Prioritization and Quality Standards

Timeline

Nursing Student

Elizabethtown Community Technical College
08.2024 - 11.2025

Phlebotomist and Lab Assistant

Norton Healthcare-CPA Lab
03.2017 - 05.2022

Associate of Science - Science

Elizabethtown Community Technical College

Bachelor of Science - Occupational Health And Industrial Hygiene

Columbia Southern University
Grace Ernspiker