Summary
Overview
Work History
Education
Skills
Timeline
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Grace Jamison

Louisville

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

Supervisor

CoreLife Eatery
01.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Associate

Kroger
12.2022 - 10.2023
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Performed cash, card, and check transactions to complete customer purchases.

Beauty Advisor

Ulta Beauty
02.2022 - 12.2022
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Maintained counter and display areas for cleanliness and organization.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Clicklist

Kroger
03.2021 - 02.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Associate

Walmart
07.2019 - 01.2021
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Managed efficient cash register operations.

Education

High school diploma -

Butler Traditional High School
Shively, KY
05.2020

Skills

  • Training and mentoring
  • Customer service
  • Attention to detail
  • Processes and procedures
  • Problem-solving
  • Multitasking Abilities
  • Time management
  • Adaptability and flexibility
  • Excellent communication
  • Active listening
  • Professionalism

Timeline

Supervisor

CoreLife Eatery
01.2024 - Current

Associate

Kroger
12.2022 - 10.2023

Beauty Advisor

Ulta Beauty
02.2022 - 12.2022

Clicklist

Kroger
03.2021 - 02.2022

Associate

Walmart
07.2019 - 01.2021

High school diploma -

Butler Traditional High School

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Grace Jamison