Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Grace Long

Park Hills

Summary

Professional with comprehensive background in multiple trades, bringing valuable experience to diverse tasks. Known for effective problem-solving and reliability, consistently ensuring project completion and team collaboration. Adaptable and dependable with skills in troubleshooting and multitasking.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operator

Bosch
09.2023 - 06.2025
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.

Crew Member

Jersey Mike's
07.2023 - 09.2023
  • Collaborated with team members to complete orders.
  • Greeted guests, promoted specials, and took orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Increased speed of service through effective multitasking and time management skills.

Instacart Shopper

Instacart Shoppers
04.2023 - 06.2023
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Cashier

Kroger
10.2022 - 04.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

FC Associate I

Amazon
09.2021 - 05.2022
  • I would take incoming packages off of conveyer belts, take whatever product was inside, and then sort it into whatever tote the system told to after asking a series of questions. I quickly learned how to efficiently and correctly do my work and solve any problems I came across without being told what needed to be done by higher ups. I was also able to work on my ability to use my time to get as much done in the shortest amount of time I could while doing it correctly so I wouldn’t have to go back and fix any mistakes made.
  • Over the extended period of time that I worked there, I was able to gain the ability to assess any situation that I came across, wether that be an unhappy customer or dishes that needed to be done, and do whatever was needed as quickly as possible to get the task done.
  • Worked in a high pressure environment
  • Worked the cash register
  • Communicated with customers
  • Helped customers with orders
  • Bagged orders for customers
  • Made food
  • Restocked items
  • Swept and mopped store
  • Maintained a positive attitude

crew

McDonald's
10.2020 - 09.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

Frischs Big Boy
12.2019 - 10.2020
  • I taught myself how to be calm in stressful situations and how to quickly and collectedly deescalate any customer situation before it grew out of control. I also learned to multitask in a quick paced environment and how to work in harmony with anyone, no matter what my personal feelings towards them are.
  • Welcomed all customers
  • Took customer orders
  • Ran the cash register
  • Responsible for answering the phone
  • Prepared orders
  • Cleared tables
  • Kept the store clean
  • Provided exceptional customer service

Education

High school diploma -

Simon Kenton High School
Independence, KY
06.2020

Skills

  • Customer service (2 years)
  • Warehouse Experience (2 years)
  • Heavy lifting (2 years)
  • Cash handling (2 years)
  • Health and safety compliance
  • Order Fulfillment
  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Troubleshooting
  • Efficient multitasking

Certification

Driver's License

Timeline

Operator

Bosch
09.2023 - 06.2025

Crew Member

Jersey Mike's
07.2023 - 09.2023

Instacart Shopper

Instacart Shoppers
04.2023 - 06.2023

Cashier

Kroger
10.2022 - 04.2023

FC Associate I

Amazon
09.2021 - 05.2022

crew

McDonald's
10.2020 - 09.2021

Crew Member

Frischs Big Boy
12.2019 - 10.2020

High school diploma -

Simon Kenton High School
Grace Long