Gracey Wright
Glasgow
Summary
Master of Social Work student with direct experience in crisis intervention and suicide prevention through work at Life Skills ACSU and the 988 Suicide & Crisis Lifeline. Skilled in providing emotional support, conducting intake assistance, and working collaboratively within a multidisciplinary clinical setting. Academic background in psychology and social work with foundational knowledge of human behavior, mental health, and social systems. Committed to person-centered practice and continuing to develop clinical and professional skills through field education in social work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Tech (MHT)
Life Skills Adult Crisis Stabilization Unit
10.2024 - Current
- Provide support for inpatient clients in the Adult Crisis Stabilization Unit (ACSU) by assisting them with daily activities, giving them their medications and monitoring their vitals, offering emotional support, and connecting them with our team of therapists. I also set up evaluations for those in crisis who come as walk-ins at the ACSU or those at home or at local hospitals through Zoom, known as mobiles. I also set up involuntary evaluations for those who have a mental health petition ordered by the courts, who are accompanied by our neighboring police departments. Additionally, I converse with therapists, neighboring police stations and hospitals, and the courts through emails, faxes, and phone calls in order to keep communication smooth during the process and set up evaluations as efficiently as possible for the clients in crisis. Another part of the job is to assist with answering the Lifeskills Hotline and the 988 National Suicide Hotline at all times.
Customer Service/Clerk
Kroger
11.2022 - 06.2025
- Assisted customers with transactions, including bill payments, money orders, and returns, while addressing questions and resolving concerns. Supported daily store operations to ensure a positive customer experience such as answering the store phones, providing other coworkers with breaks/lunch, stocking items, and maintaining a clean workspace.
Pharmacy Tech
Walgreens
06.2022 - 10.2022
- Helped pharmacists fill and dispense medications, process prescriptions, and handle insurance claims. Answered customer questions via phone and in-person about medications and products, kept track of inventory, and followed safety guidelines in a very fast-paced setting.
Pharmacy Cashier
Ely’s
06.2021 - 06.2022
- Processed transactions, assisted with prescription pickups, answered phone calls, and helped customers with questions. Kept the workspace professional, clean, and organized while helping the pharmacy team with inventory and daily tasks.
Education
Bachelor of Arts - Psychology, Social Work, Clinical and Community Behavioral Health
Western Kentucky University
Bowling Green, Ky05-2026
Skills
- Ability to answer high-stress calls and 988 suicide hotline trained to those in mental health crisis or dealing with suicidal thoughts
- Experience managing sensitive client information and high-responsibility situations with professionalism, discretion, and ethical awareness
- Experience with balancing multiple responsibilities in fast-paced environments
- Ability to de-escalate conflicts through tone, action, and active listening
- Experience with coordinating and communicating with multiple systems, including hospitals, psychiatric facilities, law enforcement, and court personnel
- Experience building rapport and providing support to inpatient psychiatric clients
Certification
- Dec 2024 988 Suicide Hotline Trained
- Jan 2025 QPR Suicide Prevention Program
- Applied Suicide Intervention Skills Training (ASIST)
- Feb 2025 CPR/first aid certified
- Spring 2026 Strategies for Trauma-Informed Approaches to Improving Resilience (STAIR), Certificate (1781)
Internship(s)
Oct-Jan 2024 (105 Hours) Mental Health Technician (MHT) for Lifeskills Adult Crisis Stabilization Unit
Awards & Honors
Spring & Fall 2023 Dean’s List (2 Semesters), WKU, Fall 2024 President’s List (3 Semesters), WKU, Spring & Fall 2025
Timeline
Mental Health Tech (MHT)
Life Skills Adult Crisis Stabilization Unit
10.2024 - Current
Customer Service/Clerk
Kroger
11.2022 - 06.2025
Pharmacy Tech
Walgreens
06.2022 - 10.2022
Pharmacy Cashier
Ely’s
06.2021 - 06.2022
Bachelor of Arts - Psychology, Social Work, Clinical and Community Behavioral Health
Western Kentucky University