Greg Murphy
Prospect
Summary
Dynamic professional with over seven years of distinguished military experience in leadership, management, training, and public relations. Recognized for a charismatic presence in team settings while demonstrating strong self-discipline and independence in achieving objectives. Expertise in administrative tasks and office management, complemented by proficiency in data entry, record keeping, and customer service to ensure seamless operations. Dependable performer with exceptional organizational skills, adaptability to shifting priorities, and a proactive approach to problem-solving, consistently driving results through effective collaboration.
Overview
27
27
years of professional experience
Work History
Clerk
United States Postal Service
Louisville, Kentucky
01.2008 - Current
- Assist the public in complying with federal regulations of postal service and other federal agencies.
- Accepts, reviews, completes and processes applications for all classes of mail; issues licenses and permits; notifies customers of noncompliance, improper use, cancellations and revocations of licenses, permits, and takes appropriate action.
- Provides information, training, and guidance to internal and external customers on mailability standards and content eligibility for all classes of domestic and international mail. Evaluated mail pieces to determine proper mailability, classification, and rate eligibility.
- Assist customers with processing account payments and setting up secure payment methods. Resolved customer account issues, including troubleshooting and updating payment methods.
Signal Analyst
United States Army
United States
06.1999 - 01.2007
- Successfully Supervised over 25 personnel as an Acquisition Watch Chief ensuring mission responsibilities were met.
- Mission Manager for position overseeing 20+ personnel across four shifts. Surpassed training and mission requirements ensuring the needs of local and national level customers received accurate, timely intelligence.
- Position Lead overseeing six assigned personnel. Mentored and instructed operators on standard operating procedures.
- Relayed and reported accurate real-time signal characteristics, parameters, and locations to relevant intelligence sources within a timely manner.
Education
Bachelor’s Degree - Criminal Justice - Cyber Security
ITT Technical Institute
Louisville, Kentucky12-2015
Associates of Applied Science - Information Systems Administration
ITT Technical Institute
Louisville, Kentucky12-2015
Diploma - undefined
Marion County High School
Lebanon, Kentucky05-1999
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Relationship building
- Flexible and adaptable
- Customer service
- Teamwork and collaboration
Accomplishments
- Received Joint Service Commendation Medal for meritorious service from January 2000 - November 2004 while serving at a joint operating facility within the Department of Defense.
- Given praise from the installation commander and received Cipher Wheel Award assisting in the recovery of five military personnel in hostile territory. April 2004
- Earned Good Conduct Medal for exemplary behavior, efficiency, and fidelity in active federal military service. June 2002
- Worked effectively with colleagues in a ground breaking experiment to review data produced from real-world test environments initiatives and training led to unprecedented successes and praise from higher echelons. Received Cipher Wheel Award for contributions improving current operations performance. July 2001
Training
- Basic Combat Training, US Army Training Center, Ft. Jackson, South Carolina, 1999
- Cryptologic Signals Collection and Processing, Naval Tech Training Center, Corry Station, Pensacola, Florida, 1999
Timeline
Clerk
United States Postal Service
01.2008 - Current
Signal Analyst
United States Army
06.1999 - 01.2007
Associates of Applied Science - Information Systems Administration
ITT Technical Institute
Diploma - undefined
Marion County High School
Bachelor’s Degree - Criminal Justice - Cyber Security
ITT Technical Institute