Greyson Sheaks
Richmond
Summary
Hardworking and customer-oriented server with 3 years of experience at Cracker Barrel, including 8 months as a Shift Lead. Promoted for reliability, leadership, and consistently delivering great guest experiences. Skilled in fast-paced service, teamwork, and clear communication. Eager to bring strong hospitality skills to Keeneland Raceway.
Overview
4
4
years of professional experience
Work History
Shift Leader
Cracker Barrell Old Country Store
Danville
12.2024 - Current
- Supervised team members during busy shifts to ensure smooth operations.
- Assisted customers with inquiries to enhance their dining experience.
- Implemented safety protocols to maintain a clean and safe environment.
- Assisted in training new employees on shift operations.
- Assisted general manager with operations game plan and company initiatives implementation.
Server
Cracker Barrell Old Country Store
Danville
02.2022 - Current
- Provided excellent customer service to enhance dining experiences.
- Took customer orders accurately and efficiently.
- Assisted in setting up restaurant for opening and closing procedures.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Provided excellent customer service to ensure satisfaction.
Education
Some College (No Degree) - Business
Eastern Kentucky University
Richmond, KY05-2029
High School Diploma -
Boyle County High School
Danville, KY05-2024
Skills
- Employee training
- Customer service
- Team leadership
- Communication skills
- Server training
- Food running
- Menu memorization
- Take-out service
- Strong work ethic
- Shift management
- Daily specials memorization
- POS operation
- Guest engagement
- Order accuracy
References
Cracker Barrel Old Country Store (859) 936-7792
Seth's Landscaping (859) 612-1409
Timeline
Shift Leader
Cracker Barrell Old Country Store
12.2024 - Current
Server
Cracker Barrell Old Country Store
02.2022 - Current
Some College (No Degree) - Business
Eastern Kentucky University
High School Diploma -
Boyle County High School