Gricel Farrada
West Bay,Cayman Islands
Overview
20
20
years of professional experience
Summary
Versatile professional holding a Degree in Law from the University of Havana, Cuba, with over 9 years of dedicated experience in the Cayman Islands tourism and hospitality industry. Combines strong legal analytical skills, dispute resolution, and regulatory compliance awareness with proven expertise in customer service, operations, and cross-cultural communication, able to make decisions and perform my job with excellence, of being disciplined, knowing the importance of confidentiality, having responsibility, being honest and very punctual. Likewise, I adapt very well to change. I truly believe that I would be a great asset to your organization.
Work History
Food and Beverage. Room Service Waiter/Mini Bar Attendant
The Westin Hotel & Resorts
Cayman Islands. Grand Cayman.
05.2024 - Current
- Delivered in-room dining orders promptly while verifying accuracy, presentation, and guest preferences.
- Coordinated with kitchen and service teams to ensure timely meal preparation and smooth order flow.
- Set up trays, carts, and tables according to guest requests and brand service standards.
- Collected and returned used trays, carts, and service items while maintaining guestroom discretion.
- Monitored order details, special instructions, and dietary needs to prevent service errors.
- Maintained cleanliness and sanitation across service equipment, work areas, and dining supplies.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
Server Assistant/Restaurant Busser
The Westin Hotel & Resorts
Seven Miles Beach, Grand Cayman.
03.2017 - Current
- Answering customer inquiries, serving food, refilling, checking food quality, cleaning tables, and helping with food preparation.
- Responsible for keeping an organized inventory space and ensuring efficient restaurant operations.
- Resolved customer issues by listening and finding creative solutions.
- Responsible for providing the highest of service to guest and in an efficient manner.
- Seven years’ experience being responsible for a minibar
- Refreshment center: restock water, coffee, mini-fridge items, sugar, creamers.
- Be on call for guest assistance.
- Recording and charging guests for items used during stay.
- Over the past year, I have been trained to work in the coffee shop and as a hostess at Ferdinand's restaurant.
- At the Restaurant
- Supported servers by delivering food and beverages promptly and accurately
- Coordinated table resets, maintaining clean and organized dining areas
- Anticipated guest needs, improving service flow during high-volume periods
- Communicated order updates between kitchen and front-of-house staff
- Trained newer staff on service routines, teamwork, and guest support
Teaching
Jesus Montane Oropesa University
Isle of Pine, Cuba
09.2006 - 01.2017
- Main professor of branch of Civil and Family Law and Notarial Law at the University in Isle of Youth, Cuba.
- Also performing notary duties, exercising an attesting function, on the acts, facts, or circumstances of with I has knowledge.
- Helping prevent fraud by witnessing the signing of documents and verifying their authenticity attest to legal acts and facts by legalizing these documents.
- Advising and negotiating commercial contracts for major corporations as well as local businesses, advising on mergers and acquisitions and the purchase and sale of shares.
- Preparation and drafting of all forms of security documentation.
- Advising or representing natural or legal persons before courts, administrative, entities, arbitration courts or any other institution in charge of ventilating conflicts or dealing with claims regarding the rights and duties of individuals.
Education
High School Jose Carlos Mariategui
Isle of Pine, Cuba01-1998
Law Programmer, and Teacher Training
University of Havana
Havana, Cuba01-2009
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Cuba01-2008
Associate's, Bachelor's and Master's Degree in Law - Law
University of Havana
Havana, Cuba01-2006
Skills
- Bilingual (Spanish and English)
- Active listener
- Effective Communicator
Timeline
Food and Beverage. Room Service Waiter/Mini Bar Attendant
The Westin Hotel & Resorts
05.2024 - Current
Server Assistant/Restaurant Busser
The Westin Hotel & Resorts
03.2017 - Current
Teaching
Jesus Montane Oropesa University
09.2006 - 01.2017
Law Programmer, and Teacher Training
University of Havana
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Associate's, Bachelor's and Master's Degree in Law - Law
University of Havana
High School Jose Carlos Mariategui
Disclaimer
Dear Sir or Madam, Attached please find my detailed Resume Vitae (RV). I am extremely excited about the possibility of working for your institution; not just for what I am sure would be a very thrilled transition but also because of the great reputation this Institution has out there. I Thank you for taking the time to consider this application and I look forward to hearing from you in the near future. Yours sincerely, Gricel Farrada.
Reading
I like reading the Bible and books that teach me about life.