Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gweyee Tueh

Louisville

Summary

I am a motivated and detail-oriented individual seeking an entry-level Sterile Processing Technician position where I can apply my education, certifications, and strong work ethic to support safe and efficient surgical services.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative Assistant

NeuroRestorative
07.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Customer Service Representative

USAA
04.2019 - 11.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Restaurant Waiter

Golden Corral Buffet and Grill
10.2015 - 12.2019
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Education

Health Care

Herzing University
Dearborn, MI
08-2025

High School Diploma -

Seneca High School
Louisville, KY
05-2017

Skills

  • Data entry
  • Computer skills
  • Office administration
  • Attention to Detail
  • Knowledge of Sterilization Techniques
  • Understanding of Infection Control
  • Technical Skills
  • Organization Skills
  • Communication
  • Problem-Solving
  • TeamWork
  • Continuous Leanonh

Accomplishments

    As an Office Administrative Assistant at NeuroRestrative, I was able to receive my CPR, Bloodborne Pathogen, and CPI Certificates

Certification

  • CAP - Certified Administrative Professional
  • CPR
  • CPI


Timeline

Administrative Assistant

NeuroRestorative
07.2024 - Current

Customer Service Representative

USAA
04.2019 - 11.2023

Restaurant Waiter

Golden Corral Buffet and Grill
10.2015 - 12.2019

Health Care

Herzing University

High School Diploma -

Seneca High School

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Gweyee Tueh